Customer Experience Specialist

**Position Type:** Full-Time, Remote **Job Overview:** We are seeking a highly motivated and detail-oriented **Customer Experience Specialist** to join our team. This remote position is crucial in maintaining and enhancing our customers' experience after every home delivery. As a Customer Experience Specialist, you will be responsible for following up with clients promptly after delivery, gathering their feedback, and documenting the information to help drive continuous improvement. **Key Responsibilities:** - Make timely follow-up calls to customers immediately after each home delivery.…
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Customer Feedback Agent For (Dutch)

eKomi Holding GmbH - “The Feedback Company,” is Europe’s first and biggest independent provider of transaction-based customer and product reviews. It’s based in Berlin City and on the belief in teamwork and cooperation. As a global Google-partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South Africa, eKomi has collected and published over 40 million reviews for its clients. The Customer Feedback Agent is our watchguard to ensure only Authentic content is gathered…
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Customer Feedback Agent For Dutch Market

eKomi Holding GmbH - “The Feedback Company,” is Europe’s first and biggest independent provider of transaction-based customer and product reviews. It’s based in Berlin City and on the belief in teamwork and cooperation. As a global Google-partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South Africa, eKomi has collected and published over 40 million reviews for its clients. The Customer Feedback Agent is our watchguard to ensure only Authentic content is gathered…
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Customer Feedback Agent (Polish)

eKomi Holding GmbH - “The Feedback Company,” is Europe’s first and biggest independent provider of transaction-based customer and product reviews. It’s based in Berlin City and on the belief in teamwork and cooperation. As a global Google-partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South Africa, eKomi has collected and published over 40 million reviews for its clients. The Customer Feedback Agent is our watchguard to ensure only Authentic content is gathered…
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Customer Feedback Agent Ukrainian / Russian

eKomi Holding GmbH - “The Feedback Company,” is Europe’s first and biggest independent provider of transaction-based customer and product reviews. It’s based in Berlin City and on the belief in teamwork and cooperation. As a global Google partner with over 150 employees from 40 countries and subsidiaries in Los Angeles, London, Madrid, and South Africa, eKomi has collected and published over 40 million reviews for its clients. The Customer Feedback Agent is our WatchGuard to ensure only Authentic content is…
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Customer Help Desk Technician

SAAS Customer Tech Support – Full Time Position <o:p></o:p></span></p> Duties will include phone and email technical customer support, problem solving, escalation, and support ticket queue processing and monitoring.<o:p></o:p></span></p> <o:p> </o:p></span></p> Description: <o:p></o:p></span></p> · Resolve tier-one requests and issues. <o:p></o:p></span></p> · Escalate tier-two request and issues.<o:p></o:p></span></p> · Tracking service ticketing queue <o:p></o:p></span></p> Must Have: <o:p></o:p></p> · Strong problem-solving skills <o:p></o:p></span></p> · Excellent technical skills <o:p></o:p></span></p> · Excellent English written and verbal skills <o:p></o:p></p> · A proactive, intentional approach in handling customer communication and challenges.…
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Customer Service In English

United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. We provide OmniChannel Front Office BPO services globally with Native Speakers in all languages and we are currently looking for talented individuals for our international team. Would like to be a part of a successful team where you can grow your carrier? If yes, then we are looking for you! Tasks and responsibilities: • Satisfying customer needs and queries via inbound calls, emails…
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Customer Service Representative - Voice

About the Role: We are seeking ambitious Customer Service Representative who will play an essential role in servicing and guiding potential new customers in a fun, start-up environment. As a Customer Service Representative, you will be a part of our a dynamic and collaborative team providing an amazing customer experience and generating new sales and sign-ups in a fast-paced, fast-growth environment. Must have a flexible schedule and be able to work nights & weekends. Our Company: Wing is a brand…
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Customer Service US Time Zone

Myphoner is a growing SaaS business providing cold calling software for SMBs. As a growing startup, we are looking to bring on board a part-time customer service consultant to work with our clients within the US time zone. About Myphoner An easy to use cold calling application created by our founder when he realised how cumbersome & costly most diallers and CRM's are. Over the last seven years, he developed Myphoner to what it is today; a robust calling tool…
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Customer Success Specialist

We are looking for a full-time, tenacious Customer Success Specialist who possesses a strong drive for results. You will join a smart, spunky, and passionate team of relationship builders, who have a heart for the customer. Duties will include a range of tasks such as maintaining ongoing customer relationships and implementing communication plans. What you’ll do: Analyze customer spend to determine type of communication needed. Send communications to customers at designated points in their experience. Escalating customer issues as needed.…
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Czech Speaking Project Supervisor Needed (fully Remote)

United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for a talented Czech speaking Supervisor for our international team. Job responsibilities: Ensure the Services are delivered to a consistently exceptional standard and as defined in the contracts Develop clear service strategies, objectives, and goals Monitor detailed KPIs to ensure the effective day to day operations of the Service Work quickly to resolve any Service issues and ensure continuous improvement Escalate…
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Desktop Development

Position In order to service our growing customer base, we are looking for highly motivated individual to add to our technical support staff. The selected individual will be responsible for responding to all customer calls and emails as well as assisting clients with our software related questions and formulating solutions. In addition to direct user communication, detailed documentation of reported issues and resolutions will be required. The support member is expected to interface with our development staff as needed on…
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DevOps Engineer

DevOps Engineer About Us: We are a dynamic and innovative company dedicated to delivering top-notch solutions to our clients. We value creativity, collaboration, and commitment to excellence. Position Summary: We are seeking an experienced and dynamic DevOps Engineer to join our team. The ideal candidate will have a strong background in software engineering, system administration, and cloud infrastructure. They will play a pivotal role in building, deploying, and maintaining our systems and applications. The DevOps Engineer will work closely with…
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DevOps Engineer For A Learning Management Platform

We are looking for a Senior DevOps Engineer with full-time availability who can join an international (remote-first) well-organized Scrum project with sprints lasting 2 weeks! You will work on an innovative learning management system which is a highly scalable front-end web solution for reaching millions of students and teachers globally. The mission of this position is to support our teams in creating awesome products while minimizing time to production. Keep services running according to required SLAs, all while supporting our…
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DevOps Integrate AutoScaling With Contabo's APIs To Current Architecture

Hello, I’m looking for DevOps which can help me build the newest scalable architecture for PlatformCore. We're using Contabo.com as a hosting provider. They give access to powerful and cheapest VPSs: https://contabo.com/en/ Currently we have a cluster with multiple VPSs in different regions, so that our app remains available, even if there’s an update with a datacenter (which does happen every 2-3 months), the other servers which are in the same cluster, keeps the app available in any case. Max…
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