Overnight Customer Service Professional- Full Time
About the Role This position is to cover the 1AM - 9AM EST shift and will require working on Saturday and/or Sunday. You must have prior experience working an overnight position. Voice Systems Engineering (VSE) is a dynamic organization fueled by entrepreneurial spirit and a collective drive to make a positive impact on peoples lives. With a focus on advisor-based technology platforms, our marketplaces span diverse service verticals, including psychic guidance and wellness. Our vision at VSE centers on the belief that when talented individuals unite, possibilities become limitless. Rooted in a remote-first environment, weve cultivated a culture that embraces diversity, equity, work-life balance, and a true sense of belonging. We are seeking a passionate Customer Relationship Agent who can deliver exceptional customer service and build lasting customer relationships. You should be an expert at conveying enthusiastic compassion with the sound of your voice. In this role, you will play a crucial part in ensuring our customers have seamless, one-call resolutions and a personalized experience that drives retention and satisfaction. Key Responsibilities Providing outstanding customer service by listening carefully to their concerns, empathizing with their needs, and offering creative solutions that aim for one-call resolutions Supporting customers in creating new accounts, addressing any issues, and ensuring a memorable experience with our service Guiding customers in choosing the right service provider for their needs, ensuring that every interaction is positive and leaves a lasting impression Collaborating effectively with customers, fellow agents, and other departments to solve problems quickly and enhance the overall customer experience Staying up to speed with the latest products, services, and offerings to better support customers and deliver timely, relevant solutions Effectively navigating and adapting to a wide range of customer personalities, identifying the best approach to ensure each individual feels heard, respected, and valued, ultimately leading to a positive and successful interaction Proactively communicating and collaborating with other teams when a customer issue requires escalation, ensuring that the concern is addressed promptly and with the level of attention it deserves, while keeping the customer informed and satisfied throughout the process Taking a proactive role in identifying and implementing new ways to improve customer satisfaction and loyalty, continuously improving our service standards Ensuring every customer feels like a VIP Qualifications/Requirements At least 2 years of experience in delivering exceptional, high-touch customer service, particularly in resolving issues on the first contact Prior experience working an overnight position A track record of building strong, ongoing relationships with customers to foster loyalty and drive long-term satisfaction The ability to listen actively, remain patient, and offer thoughtful, creative solutions to complex challenges Demonstrated success in contributing to a team environment by sharing knowledge, collaborating with others, and providing valuable feedback A passion for staying current with product offerings and continuously looking for opportunities to improve customer experience and retention Benefits At VSE the well-being of our people comes first, and we have nurtured a culture that focuses on health and wellness, personal growth, and social responsibility. We celebrate diversity and are committed to creating an inclusive environment of belonging for all employees and applicants. We are an equal opportunity employer. Our comprehensive insurance programs include medical, denta ... (Description has been truncated due to length limits)
Customer Service We need Data Admin people As a rapidly growing company, we are seeking 5 individuals that are seeking a long term position with our company. As we grow, duties will change. Potential daily duties include: Accurately entering data into excel sheets conducting QA deals and work on Excel data analysis reports Tech Savvy skills ***Hours are not flexible, it is a fulltime hourly role; work schedule: 7 am - 4 pm Pacific time. We are looking for a… Full Description of Data Admin
ABOUT LIVEGLAM: LiveGlam inspires beauty enthusiasts by creating and curating monthly makeup products that work for them. We pride ourselves on keeping animals and your wallets happy. Founded in 2016 in the City of Angels, we are now a global team with a leadership group that’s predominantly female. From humble beginnings our #LiveGlamFam has grown significantly in 2 short years with 50+ team members, 2MM social media followers and 10MM+ products shipped. And our lipstick hasn't even started drying yet.… Full Description of Community Associate (Customer Happiness Team)
Looking for smart and hard working customer service representatives who will make sure that customers are satisfied, feel secure, and will increase customer loyalty. This customer service job will be primarily through email support, not call support. Therefore, we are looking for someone who has excellent grammar skills, great customer service attitude, and can respond in a timely manner to customers. Agents must keep the Client's business interest in line while handling customers and preventing refunds is key. There will… Full Description of Customer Service Agent
Hi, I'm looking for Call Center Agent Job Duties: Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining procedures; answering questions; providing information. Maintains communication equipment by reporting problems. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. Updates job knowledge by studying new product descriptions; participating in educational opportunities. Accomplishes sales and… Full Description of Call Center Agent
As a Customer Support Specialist, you will help make a difference in the lives of people who are supported by Benetech’s nonprofit mission of technology serving humanity. We are looking for professional individuals who are customer focused and who want to have an immediate and positive impact in the lives of Bookshare’s customers. This is an excellent opportunity to be part of a dedicated and highly successful professional team. Essential Duties and Responsibilities Provide a high level of customer service… Full Description of Customer Support Specialist
We are looking for a Customer Success and Reputation Specialist to build and maintain relationships with our diverse group of customers focusing on engagement and reviews management. We believe that innovative technology and a customer-centric mindset are key elements to building a successful business and creating world-class customer experiences and products. YOU WILL: - Manage all Customer Support follow-up and upsell opportunities - Build and maintain valued relationships with customers (B2C, B2B, and Amazon) to ultimately drive reviews, before and… Full Description of Customer Service Help
Telemarketer / Appointment setter /Lead Generation - COLD CALLING We are looking for an experienced Appointment setter / telemarketer for our business. Training and product knowledge will be provided. Must have fluent English. 5 hour per day. Mon-Fri. from 9 AM-12AM and 2PM-4PM (Mon- Fri) (Sydney AUS Time) Role includes Booking Appointments/ Meeting, updating contact information of the customer in CRM like email, phone number and required notes as per the conversation and Full Description of Telemarketer / Appointment setter /Lead Generation
We are need of an eCommerce Support Specialist to join our team. Corporate culture/work environment: We are a team-based, dynamic staff that is constantly seeking new and exciting directions to increase our reach into the automotive software world. Creativity and problem-solving skills are at the forefront of our everyday workflow activities. We enjoy a fast-paced atmosphere where ideas are welcomed and engaging in the process is promptly rewarded. Responsibilities/Duties include: Assisting our clients how to use the software that we… Full Description of eCommerce Customer Support Specialist
Essential Functions: Responsible for the recruitment of all non-exempt positions to include but not limited to creating job postings, screening applicants, scheduling interviews, completing hiring recommendations, managing the HRIS recruitment module and making offers of employment. Administers new hire paperwork process to include the collection of required documentation, background checks, references verifications, medical reports and prepares candidate packets for hiring approvals. Prepares orientation packets and manages the post- employment paperwork including but not limited to appropriate enrollments. Conducts the orientation… Full Description of HR Coordinated
Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments.Recommends potential products or… Full Description of Customer Service Representative Needed
Job Description: Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials… Full Description of Call Center Quality Assurance Analyst
Call center agent, willing to work nightshift, amendable to work in shifting. schedule and willing to work in taguig area. Full Description of CSR Taguig
I worked as a callncenter agent. And I know how to assist customers concern. If you need an assistant. Just let me know. Thanks Full Description of Call center
Im pancho regondola jr.Im a installer in Car accessories,like radio,sensor,alarm,fog light,raingutter,head and tail light cover and more accessories.thank you. Full Description of Car installer