Optimize WhatsApp Business Features

I run a retail operation and want to squeeze every bit of value out of WhatsApp’s existing Business tools—no custom coding or external APIs, just the options already built into the app.

My priority is customer communication. In particular, I need hands-on guidance to refine:

• Automated responses
• Broadcast messages
• Customer support workflows

Here’s what I have in mind: you’ll audit the way I’m currently using WhatsApp, show me best-practice configurations for quick replies, greeting/away messages, add numbers1contact, labels and broadcast lists, and walk me through a repeatable routine so my team can keep everything running smoothly. A short playbook or screen-share recording that documents the final setup will serve as the acceptance criteria for the job.

If you’re up to date on the latest WhatsApp or WhatsApp Business features and can explain them in clear, actionable steps, I’d love to work with you. Need to be fluant in French or English.