Email & SMS Feedback Campaign

I want to nudge my past clients—​I run a service-based business—​to pop over to my Facebook page and leave a quick review. The tone has to feel like a friendly catch-up rather than a corporate blast, so think warm, casual language that still points them straight to the “Write a Review” button.

You will get an exported list of customer names, email addresses, and mobile numbers (all opt-in). From that, I need a mini-campaign built around two coordinated channels:
• Email: a short series (initial invite plus one polite reminder) with punchy subject lines and clear calls-to-action.
• SMS: equally light-hearted texts timed to complement the emails, each containing the direct review link.

Please include in your hand-off:
• Copy for both emails and both texts, already personalised with merge-tag cues.
• A simple send schedule that spaces messages without feeling pushy.
• Any best-practice notes on avoiding spam filters and staying compliant with SMS regulations.

I’ll handle the actual send from my CRM; you just supply persuasive, on-brand wording and the timing plan. Once approved, I’ll paste everything in and go live.