Supervisor

via GoLance 3 years ago Customer Service Remote

Project overview

Manage the staffing requirements on the operation floor through effective. Develop strategies on how to improve service quality by identifying challenges analyzes the root causes, implement and follow through the action items. Forecasting and scheduling, attendance management, headcount projection and recruitment. Always seek ways to develop the performances of the team leaders and direct reports through upskilling initiatives.

Skills & tags

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