Sales-Driven CSR & Team Lead
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
I’m looking for a customer service professional whose day-to-day energy goes straight into sales. You’ll spend most of your time turning warm and cold calls into revenue, guiding prospects through objections, and ensuring every interaction moves the pipeline forward. Because the role is sales-centric, I value reps who can quote close rates, talk confidently about proven calling scripts, and point to clear wins in past campaigns.
Beyond personal numbers, I also need someone who can step up as a small-team leader—coaching newer agents on tone, pacing, and objection handling, setting shared targets, and keeping morale high when the phone lines get tough. If you have experience refining call scripts, tracking KPIs in a CRM such as HubSpot or Salesforce, and running quick huddles to review yesterday’s metrics, you’ll feel right at home here.
Please highlight your relevant experience: the industries you’ve sold into, the size of teams you’ve led (if any), and the average monthly growth or quotas you achieved. Attach any brief success stories that show how your solution-oriented style has boosted conversions or shortened the sales cycle.
Day-one objectives:
• Master our product pitch and refine the current call script.
• Hit initial daily call volume while maintaining a positive customer experience.
• Propose a 30-day plan for coaching or upskilling the rest of the team.
If that’s the kind of challenge that excites you, I’d love to hear how your past experience can translate into immediate results for us.
Beyond personal numbers, I also need someone who can step up as a small-team leader—coaching newer agents on tone, pacing, and objection handling, setting shared targets, and keeping morale high when the phone lines get tough. If you have experience refining call scripts, tracking KPIs in a CRM such as HubSpot or Salesforce, and running quick huddles to review yesterday’s metrics, you’ll feel right at home here.
Please highlight your relevant experience: the industries you’ve sold into, the size of teams you’ve led (if any), and the average monthly growth or quotas you achieved. Attach any brief success stories that show how your solution-oriented style has boosted conversions or shortened the sales cycle.
Day-one objectives:
• Master our product pitch and refine the current call script.
• Hit initial daily call volume while maintaining a positive customer experience.
• Propose a 30-day plan for coaching or upskilling the rest of the team.
If that’s the kind of challenge that excites you, I’d love to hear how your past experience can translate into immediate results for us.
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