Remote Administrative & Office Management

I need a reliable virtual assistant to keep my inbox under control each business day. The focus is on sorting every incoming message—customer questions, internal team notes, and general enquiries—into clear folders or labels, then drafting and sending thoughtful, on-brand replies so nothing sits unanswered.

You’ll work directly inside my Gmail and Google Calendar (I also have a small Outlook account that forwards in) and use simple color-coding or tags to surface urgent items for me. Although I still handle meeting bookings myself, any requests that look like they should block time on my calendar should be flagged and summarised in a short end-of-day note so I can slot them in.

Consistency and tone matter: spelling-checked, friendly yet professional language, and a quick turnaround—ideally within a few hours of receipt during my core time zone (I’m on EST, but you can work flexibly as long as that coverage window is met). I’ll start you off with template replies and a short Loom walkthrough; once you’re comfortable you can refine the process as you see fit, provided the inbox stays near zero.

Deliverables
• Inbox triaged and filed daily
• All routine emails answered or drafted for my approval
• Daily summary of flagged items requiring my attention

I value clear communication, initiative, and respect for confidentiality. If you’ve managed company inboxes before and are confident in Gmail filters, labels, and quick-reply shortcuts, I’d love to hear how you’d approach the first week on this account.