Logistics & Operations Assistant (Afternoon Shift)
Budget / Salary$696–1,044
TypeFull-time job
LocationColombia, Ecuador, El Salvador, Guatemala, Nicaragua
Posted1 hour ago
About Valatam
Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people.
About the Role
We're hiring a Logistics & Operations Assistant to support a growing company in the commercial services industry. This is a 100% remote, full-time position ideal for someone who thrives in fast-paced, high-volume environments and can independently manage administrative and operational tasks across departments, including Operations, Billing, and Customer Communication, with strong attention to detail.
Schedule: 6:00 AM – 2:00 PM PST (9:00 AM – 6:00 PM EST)
Key Responsibilities
Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines
Maintain accurate data entry and update records in CRM and internal systems
Respond to customer and internal inquiries via email and chat in a professional and timely manner
Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly
Ensure customer files, notes, and records remain organized and accessible at all times
Prepare clear, error-free customer-facing documentation and reports
Identify potential issues or delays and escalate them to the appropriate coordinator
Other related tasks as needed
Requirements
Fluent in English (C1/C2) and Spanish
2–5 years of experience in operations, administrative support, or customer-facing roles
Comfortable working independently and managing multiple priorities
Ability to make sound decisions and adapt to evolving or partially documented workflows
Experience with Asana, Notion, Trello, or similar project management tools is a plus
Proficient in Google Workspace and Microsoft Office
Strong communication and problem-solving skills
Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
Bachelor's or Associate's degree preferred
Benefits
Our Core Values at Work
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.
What We Offer
Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
Annual pay increments.
Discretionary client bonuses (80 % of clients award year-end bonuses).
7 U.S. federal holidays + 4 paid PTO days.
Monthly medical insurance stipend (after meeting eligibility criteria).
Birthday / Anniversary bonuses + Gym / Wellness allowance.
Unlimited online fitness classes + company events & Christmas celebrations.
IMPORTANT
We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.
If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.
Originally posted on Himalayas
Valatam connects bilingual professionals from Latin America with global clients. We're proud to be certified as a Great Place to Work for 2025–2026, proof that great work starts with great people.
About the Role
We're hiring a Logistics & Operations Assistant to support a growing company in the commercial services industry. This is a 100% remote, full-time position ideal for someone who thrives in fast-paced, high-volume environments and can independently manage administrative and operational tasks across departments, including Operations, Billing, and Customer Communication, with strong attention to detail.
Schedule: 6:00 AM – 2:00 PM PST (9:00 AM – 6:00 PM EST)
Key Responsibilities
Execute and monitor administrative tasks across departments, ensuring all requests are handled within established timelines
Maintain accurate data entry and update records in CRM and internal systems
Respond to customer and internal inquiries via email and chat in a professional and timely manner
Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly
Ensure customer files, notes, and records remain organized and accessible at all times
Prepare clear, error-free customer-facing documentation and reports
Identify potential issues or delays and escalate them to the appropriate coordinator
Other related tasks as needed
Requirements
Fluent in English (C1/C2) and Spanish
2–5 years of experience in operations, administrative support, or customer-facing roles
Comfortable working independently and managing multiple priorities
Ability to make sound decisions and adapt to evolving or partially documented workflows
Experience with Asana, Notion, Trello, or similar project management tools is a plus
Proficient in Google Workspace and Microsoft Office
Strong communication and problem-solving skills
Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection
Bachelor's or Associate's degree preferred
Benefits
Our Core Values at Work
We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.
What We Offer
Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
Annual pay increments.
Discretionary client bonuses (80 % of clients award year-end bonuses).
7 U.S. federal holidays + 4 paid PTO days.
Monthly medical insurance stipend (after meeting eligibility criteria).
Birthday / Anniversary bonuses + Gym / Wellness allowance.
Unlimited online fitness classes + company events & Christmas celebrations.
IMPORTANT
We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.
If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.
Originally posted on Himalayas
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