Field Engineer for One-Day Onsite Task

Job Description: Field Engineer (Onsite Smart Hands), One-Day Activity

Role: Field Engineer, Network/Server Infrastructure
Engagement type: One-day onsite assignment (contract)
Location: Brisbane, Australia

Overview
We are looking for an experienced Field Engineer to carry out a one-day onsite activity, acting as the remote hands for our NOC/remote engineering team. You will follow their instructions to install, connect and verify equipment, and confirm completion on site.

Key Responsibilities

Rack and de-rack network and server equipment
Connect power and network cables
Label and manage cables neatly and to standard
Connect the console cable to the device
Provide console access to the remote/NOC team
Assist remote engineers during device configuration
Perform basic physical checks as instructed by the remote team
Power cycle or reboot equipment when authorized
Replace or reseat cables and hardware if instructed
Take device and rack photos and share them with the remote team
Provide onsite confirmation and completion details

Required Skills

Hands-on experience with data center or network closet equipment (switches, routers, firewalls, servers)
Knowledge of structured cabling, cable labeling and cable management best practices
Familiarity with console connections (USB/serial/RJ45 console cables)
Ability to follow remote instructions accurately and report status clearly
Good communication skills in English

Preferred

Prior Smart Hands or remote hands experience
Basic understanding of networking and server hardware
Own basic toolkit (screwdrivers, cable tester, console cable, labeler)

Deliverables

Equipment installed and cabled as instructed
Console access established and handed over to the remote team
Photos of the device and rack shared
Completion confirmation with onsite details

Working Conditions

Must be able to lift and rack equipment
Must be available on the scheduled date and reachable by phone throughout the activity