Email Inquiry Response Virtual Assistant

I’m looking for a dependable virtual assistant who can take full ownership of my inbox. Your core focus will be managing incoming messages and drafting timely, professional replies to customer inquiries so my clients always feel heard.

Here is what I need:
• Monitor the main email account during business hours and flag anything urgent.
• Craft clear, courteous responses that follow my brand voice and any templates I provide.
• Keep the inbox organized—move finished threads to the proper folders and archive anything resolved.
• Summarize recurring issues or questions at the end of each week so we can refine our FAQs.

To succeed, you should be comfortable with Gmail (or similar), quick at typing, and highly attentive to tone and detail. If you have ideas for improving response workflows—filters, labels, canned replies—I’m open to them.

Please let me know your typical turnaround time for replies and any relevant experience handling customer support email streams.