AU Mortgage Broker Support / Loan Processor (MyCRM required)
Budget / SalaryA$1,100–1,100
TypeFull-time job
LocationPhilippines
Posted2 hours ago
Position: Loan Processor
Salary: $ 1,100 AUD/ month
Working Hours & Conditions: Australian Business Hours
ABOUT THE COMPANY:
The company is an award-winning Australian mortgage broking business that has been helping Australians navigate their finance journey since 2007. With a nationwide network of experienced brokers and access to more than 60 lenders, the company delivers tailored lending solutions backed by innovative technology, exceptional customer service, and a commitment to making the borrowing process simple and rewarding.
OVERVIEW:
The client is seeking a highly organised and detail-oriented Mortgage Loan Processor to support a busy Australian Mortgage and Commercial Finance Brokerage. This role is ideal for someone with experience in Australian lending, loan processing, administration, and customer service. The successful candidate will work closely with the broker to ensure loan applications are processed efficiently and clients receive exceptional service throughout the lending process.
RESPONSIBILITIES:
Loan Processing & Administration
Prepare and package residential, commercial, and asset finance loan applications
Collect, review, and organise supporting documents
Submit applications to lenders and monitor progress
Follow up with lenders, BDMs, solicitors, accountants, and clients
Maintain accurate records in CRM systems
Order valuations and track outstanding requirements
Assist with settlements and post-settlement administration
Client Service
Liaise with clients via email and phone
Provide updates on loan application progress
Schedule appointments and manage broker calendars
Ensure a high level of customer service at all times
Compliance & Documentation
Maintain electronic client files
Ensure documents are complete and compliant
Assist with lender and aggregator requirements
Prepare supporting documentation for credit assessments
Marketing & Business Support
Assist with social media content scheduling
Manage client database and follow-up campaigns
Support referral partner communications
Assist with preparation of presentations and marketing material Skills & Experience
Requirements
Previous experience supporting an Australian mortgage broker
Strong understanding of Australian residential lending processes
Excellent written and verbal English communication skills
High attention to detail
Ability to work independently and meet deadlines
Strong organisational and time management skills
Hands-on experience with MyCRM is required
Proficiency with Microsoft Excel and Google Workspace
Highly Desirable
Experience with commercial lending
Experience with asset and equipment finance
Experience dealing with Australian lenders and aggregators
Benefits
Full time and remote job
Australian business hours (dayshift)
Originally posted on Himalayas
Salary: $ 1,100 AUD/ month
Working Hours & Conditions: Australian Business Hours
ABOUT THE COMPANY:
The company is an award-winning Australian mortgage broking business that has been helping Australians navigate their finance journey since 2007. With a nationwide network of experienced brokers and access to more than 60 lenders, the company delivers tailored lending solutions backed by innovative technology, exceptional customer service, and a commitment to making the borrowing process simple and rewarding.
OVERVIEW:
The client is seeking a highly organised and detail-oriented Mortgage Loan Processor to support a busy Australian Mortgage and Commercial Finance Brokerage. This role is ideal for someone with experience in Australian lending, loan processing, administration, and customer service. The successful candidate will work closely with the broker to ensure loan applications are processed efficiently and clients receive exceptional service throughout the lending process.
RESPONSIBILITIES:
Loan Processing & Administration
Prepare and package residential, commercial, and asset finance loan applications
Collect, review, and organise supporting documents
Submit applications to lenders and monitor progress
Follow up with lenders, BDMs, solicitors, accountants, and clients
Maintain accurate records in CRM systems
Order valuations and track outstanding requirements
Assist with settlements and post-settlement administration
Client Service
Liaise with clients via email and phone
Provide updates on loan application progress
Schedule appointments and manage broker calendars
Ensure a high level of customer service at all times
Compliance & Documentation
Maintain electronic client files
Ensure documents are complete and compliant
Assist with lender and aggregator requirements
Prepare supporting documentation for credit assessments
Marketing & Business Support
Assist with social media content scheduling
Manage client database and follow-up campaigns
Support referral partner communications
Assist with preparation of presentations and marketing material Skills & Experience
Requirements
Previous experience supporting an Australian mortgage broker
Strong understanding of Australian residential lending processes
Excellent written and verbal English communication skills
High attention to detail
Ability to work independently and meet deadlines
Strong organisational and time management skills
Hands-on experience with MyCRM is required
Proficiency with Microsoft Excel and Google Workspace
Highly Desirable
Experience with commercial lending
Experience with asset and equipment finance
Experience dealing with Australian lenders and aggregators
Benefits
Full time and remote job
Australian business hours (dayshift)
Originally posted on Himalayas
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