Ruby on Rails Support Engineer JOB DESCRIPTION Recognize is looking for talented support engineers to work remotely on a contract basis as we simultaneously grow our customer base and update/expand our platform and its underlying technology stack. Our development team works on the entire tech stack (from low level database operations to front end development) for a large cloud based enterprise application. Engineers work with all of our departments from sales, support and product. You'll likely acquire experience on a variety of technologies and support situations while working with us. The position will start with a small amount of hours per week in which you will on-board onto the application and handle minor tasks as you learn the enterprise application. The position will grow as you feel comfortable to take on more responsibilities. Our tools: Ruby on Rails Ruby Redis Delayed Job Sinatra Mysql Docker AWS/Heroku Ionic Integration Stacks: Google Office365 Workplace by Facebook Yammer Slack Technologies Rest Apis OAuth SAML SSO What you'll do * Handle support requests via email, telephone, live chat, or in-app Triage, * Troubleshoot, and document potential defects * Work with customers and partners to troubleshoot system integration problems * Monitor platform performance and participate in incident response * Interact with Recognize’s Quality Assurance, Engineering, and Operations teams to resolve defects and incidents * Evaluate current and new Recognize functionality and create written and visual content for knowledge base articles & videos, tool tips, and in-app walk-throughs * Work closely with the team to determine and implement the necessary super user support tools (in RoR). * Troubleshoot tier-3 support issues through analysis of logs, databases, and RoR code. * Facilitate all incoming support issues with Zendesk and contribute to documentation. * Work to become an expert in the enterprise application domain. What we're looking for * Good understanding of Object Oriented programming and MVC architecture, Ruby * Experience using, designing, and debugging APIs * Experience with command line tools and log analysis. * Knowledge in SQL (Mysql). * Strong organizational and analytical skills. Bonus Points * Familiarity with Agile Software Development practices. About Us We are small team doing big things. We’re passionate about company culture and building engaging products. We love learning and investing in personal development. We’ve been in business for 6 years without venture funding and are continuing to grow. Our product is used with small and large companies ranging from healthcare, finance, construction, technology, sales, non_profit, education and retail. We have offices in Oakland, Austin, and Nepal.
I have designed a program which will suit my needs, though would love to hear any feedback from prospective developers. In particular I'm open to hearing alternative format/platform recommendations e.g. a website as opposed to desktop software. Providing it meets my requirements I'm happy to explore different options. The program itself is a ‘client-relationship management’ (CRM) software, with a heavy emphasis on task scheduling, and task automation in particular. The CRM would have 2 users who would share the same… Full Description of Software Developer for Desktop
Tiny Organics is the creator of Real Easy Baby Meals and a leader in the Baby-Led Feeding® movement. We are helping parents to set up the future generation for their best lives possible through healthy, nutritious and tasty food. We are looking for a mid- or senior-level Shopify developer to help develop and maintain our website. RESPONSIBILITIES: -Modify and update existing Shopify sites to further improve UI/UX -Build, implement, and test new website features -Deliver properly-tested, organized, bug-free code, on-time… Full Description of Shopify Developer Needed for US Ecommerce Company (Long-Term)
Position In order to service our growing customer base, we are looking for highly motivated individual to add to our technical support staff. The selected individual will be responsible for responding to all customer calls and emails as well as assisting clients with our software related questions and formulating solutions. In addition to direct user communication, detailed documentation of reported issues and resolutions will be required. The support member is expected to interface with our development staff as needed on… Full Description of Desktop Development
Hi, I am looking for a customer focused, empathetic and a creative Mobile App Developer. I have a basic idea and a mockup of what the end product should could look like, but I want creative ideas on enhancing it and making it better as well as somebody who would write code and ship it to the iOS AppStore Full Description of Mobile Application Developer Required
We are looking for Oracle EBS Technical Developer, who is/are able to fulfill the following requirements Requirements: - With atleast 5 years relevant experience Mandatory Skills: - SQL, PL/SQL - EiS eXpress Reporting - Oracle Report Builder - BI Publisher - Unix Scripting - TOAD - Kintana - Serena / PVCS - Adobe Output Designer - Stylus StudioGood to Have Skills: - Oracle Alerts, a plus - Oracle Forms Builder, a plus - Oracle Workflow, a plus - Forms Personalization,… Full Description of Oracle EBS Technical Developer
Salary: $4/hr with 3 qualified sales per 15 days Payment: Every 15 days Project: Digital Marketing/Social Media Marketing Position: Sales Adviser Outbound calling but tools are provided. Add me to skype for interview. arcie.pentason Thank you. Full Description of Sales Advisor/Sales Agent