WhatsApp-Powered Travel Booking Platform

via Freelancer ·

Budget / Salary₹12,500–37,500
TypeFreelance project
LocationRemote
Posted1 hour ago
I want a single, seamless flow that turns an incoming WhatsApp message into a confirmed travel booking. The conversation must run through Meta’s WhatsApp Cloud API, be orchestrated in n8n, interpreted by an AI layer (natural-language processing with full chatbot capability), and then routed to my travel backend where flights, hotels, activities, and cabs are sourced, priced, quoted, and finally paid for.

Here’s the path I need implemented end-to-end:

• Meta WhatsApp Cloud API: configure webhooks, templates, and session messaging so automated responses drive the chat.
• n8n: build the workflow that catches each message, calls the AI service, branches the logic, and hits the relevant supplier or internal microservice.
• AI layer: use NLP to understand intent, gather missing trip details, and hold a natural dialogue until the request is complete.
• Travel orchestrator: connect to flight GDS/aggregator, hotel and activity suppliers, plus a cab partner; assemble results, feed them to the pricing engine, and return a clear quotation.
• Booking & payment: on customer approval, push the reservation to each supplier, capture the payment, and send confirmation back through WhatsApp.

Acceptance criteria
1. A demo conversation in which a user asks for a weekend trip, receives flight, hotel, activity, and cab options, approves the quote, and gets a paid booking confirmation—all inside WhatsApp.
2. Source-controlled n8n workflow, AI prompt/intent logic, and backend code with environment variables for keys.
3. Setup guide so I can redeploy the stack on my own servers and switch suppliers or payment gateways later.

If you’ve already wired WhatsApp Cloud API to real-world services and can show an n8n flow or chatbot doing something similar, I’d love to see it.
php software architecture html payment gateway integration backend development api development natural language processing n8n chatbot development workflow automation
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