Virtual Assistant/Customer Service - Latin America

**Virtual Assistant / Customer Service Representative – Latin America**

### Project Description

We are looking for a reliable and organized **Virtual Assistant / Customer Service Representative based in Central or South America** for a long-term freelance opportunity with our company, **UP2U**.

**Main responsibilities:**

* Answering and making customer phone calls
* Scheduling appointments
* Following up with customers and leads
* Managing and updating our CRM
* Assisting with daily administrative tasks
* Providing customer service support

**Requirements:**

* Fluent Spanish
* Basic+ conversational English or better
* Comfortable speaking with customers over the phone
* Reliable, organized, and responsible
* Good communication skills
* Availability during U.S. business hours

Previous experience in **customer service, virtual assistance, reception, or dispatching** is preferred.

We’re looking for someone interested in a **long-term freelance opportunity**, with the possibility to take on more responsibilities and grow with UP2U over time.