Urgent US Phone Support Rep (only US)

via Freelancer ·

Budget / Salary$750–1,500
TypeFreelance project
LocationRemote
Posted1 hour ago
I need a seasoned phone-support professional who is physically based in the United States and ready to jump in right away. The role centers on taking inbound calls, making outbound follow-ups, and occasionally joining web meetings or brief video interviews when an issue requires deeper discussion.

Because this seat will often be the first human touchpoint for our customers, you should bring a calm, friendly tone, impeccable spoken English, and the poise to guide conversations to resolution quickly. Experience with popular CRMs or ticketing platforms—Salesforce Service Cloud, HubSpot, Zendesk, or a comparable tool—will help you hit the ground running.

Speed matters: we would like to have you onboard ASAP. Expect a competitive salary, clear performance metrics, and the support of a small but dedicated team committed to stellar customer experiences.

If you are ready to start taking calls and representing our brand with professionalism and warmth, let’s talk today.
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