UK & Ireland Laptop Support Assistant
Budget / Salary$30–250
TypeFreelance project
LocationRemote
Posted2 hours ago
I run a small laptop-repair service that covers customers throughout the UK and Ireland. While I continue handling the technical side—diagnosing faults, ordering parts and carrying out the repairs—I now need someone based locally who can look after the customer-facing work remotely.
Your main focus will be customer support delivered through virtual assistance. Day to day you’ll respond promptly to questions about repair quotes, shipment status and turnaround times, keep customers updated on progress, and flag any urgent issues to me so I can step in quickly. Clear, friendly communication is crucial; I want every client to feel informed and looked after from the moment they book a repair until their machine is safely back in their hands.
If you’re organised, tech-savvy and already located in the UK or Ireland, I’d love to hear how you can help me maintain fast, reliable support for my growing customer base.
This is not technical job
just the laptop connect the internet and check
Your main focus will be customer support delivered through virtual assistance. Day to day you’ll respond promptly to questions about repair quotes, shipment status and turnaround times, keep customers updated on progress, and flag any urgent issues to me so I can step in quickly. Clear, friendly communication is crucial; I want every client to feel informed and looked after from the moment they book a repair until their machine is safely back in their hands.
If you’re organised, tech-savvy and already located in the UK or Ireland, I’d love to hear how you can help me maintain fast, reliable support for my growing customer base.
This is not technical job
just the laptop connect the internet and check
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