Singapore Customer Service Follow-Ups
Budget / Salary₹12,500–37,500
TypeFreelance project
LocationRemote
Posted1 hour ago
I have a queue of recent support cases that require a quick check-in call. Your job is simple and focused: phone each customer, confirm that their reported issue has in fact been resolved, note any lingering concerns, and record the outcome directly inside our CRM.
Because these are follow-ups rather than sales, the tone should be warm, helpful, and concise—think “just making sure everything is working for you now.” I will provide a brief call script, the customer list, and CRM access; you bring a clear Singapore phone line, reliable internet, and a calm, professional voice.
Deliverables I expect at the end of each day:
• All calls logged in the CRM with resolution status and short notes
• A quick summary highlighting any cases that still need action or escalation
If you can commit to consistent daily outreach, accurate data entry, and a courteous customer experience, let’s get started.
Because these are follow-ups rather than sales, the tone should be warm, helpful, and concise—think “just making sure everything is working for you now.” I will provide a brief call script, the customer list, and CRM access; you bring a clear Singapore phone line, reliable internet, and a calm, professional voice.
Deliverables I expect at the end of each day:
• All calls logged in the CRM with resolution status and short notes
• A quick summary highlighting any cases that still need action or escalation
If you can commit to consistent daily outreach, accurate data entry, and a courteous customer experience, let’s get started.
Apply on Freelancer →
Project sourced from Freelancer.com. Applications happen directly on the original platform — we never collect your data.