Senior Salesforce Administrator (Technical | AI-Enabled | Media Cloud & Agentfor

Trigg Digital · via Himalayas ·

TypeFull-time job
LocationSouth Africa
Posted7 hours ago
Senior Salesforce Administrator
(Technical | AI-Enabled | Media Cloud & Agentforce)
Location: South Africa (Fully Remote)
Type: Full-time | Permanent
We are a boutique Salesforce consultancy and Summit (Platinum) Partner delivering high-impact, multi-cloud Salesforce solutions across Sales, Service, Marketing, Media Cloud, and Agentforce for Enterprise and SMB clients globally.
We’re looking for a technically strong, delivery-focused Salesforce Administrator who thrives in a consulting environment and is excited by the future of Salesforce delivery — combining deep platform expertise with AI-assisted configuration and automation.
This role is ideal for someone who is not just an administrator, but a solution builder — someone who can design scalable solutions, work across complex data models (including industry clouds), and use tools like Claude Code and ChatGPT as a core part of their development workflow.
This is not a junior role. You will be working on sophisticated implementations, including media industry use cases and AI-powered agent experiences, alongside experienced architects and developers.
🚀 What You’ll Do

Own end-to-end Salesforce configuration across:
Objects, fields, record types, page layouts

Validation rules, approval processes, and security models

Advanced Flow automation

Design and deliver scalable automation and solutions across core clouds and Media Cloud data models

Contribute to implementations involving:
Salesforce Media Cloud (complex industry data models, advertising / media workflows)

Salesforce Agentforce (AI-driven agent experiences, automation, and augmentation)

Translate business requirements into well-architected, maintainable Salesforce solutions

Use AI-assisted development tools (Claude Code, ChatGPT, or equivalent) as a core delivery capability to:
Generate and validate metadata configurations

Accelerate Flow design and troubleshooting

Assist with complex logic design and edge cases

Produce high-quality documentation and test cases

Collaborate with Technical Architects on solution design, trade-offs, and best practices

Perform data modelling and migration, particularly within complex or industry-specific schemas (e.g. Media Cloud)

Manage security models (roles, permission sets, sharing) across complex org structures

Contribute to Agile delivery and DevOps practices:
Sprint planning, estimation, and backlog refinement

Structured deployments using Git/SFDX/CI-CD

Lead or support:
UAT, regression testing, and release validation

Documentation aligned with best practice delivery standards

Build reports, dashboards, and analytics to support business decision-making

Support pre-sales and demo builds, including showcasing Media Cloud and Agentforce capabilities

🧠 What You Bring

3–5+ years’ experience as a Salesforce Administrator in a consultancy or complex delivery environment

Salesforce Administrator certification (required)

Additional certifications (Advanced Admin, Platform App Builder, Consultant certs) strongly preferred

Strong hands-on experience with:
Salesforce Flow (essential)

Sales Cloud and Service Cloud

Exposure to Media Cloud or other Industry Clouds is highly advantageous

Working knowledge or strong interest in Agentforce / AI-driven Salesforce capabilities

Solid understanding of:
Data modelling and relational databases

Integration patterns and ETL processes

Hands-on experience using AI tools (Claude, ChatGPT, etc.) to deliver Salesforce solutions — this is essential
Including:
AI-assisted metadata configuration

Flow design and debugging

Documentation and testing acceleration

Experience working in Agile and DevOps environments (JIRA, Git, SFDX, CI/CD)

Strong problem-solving ability, with confidence navigating and improving complex, sometimes undocumented orgs

🌍 Why Join Us

Fully remote role within South Africa — work from anywhere

Work on cutting-edge Salesforce products, including:
Media Cloud (industry-specific, high-complexity implementations)

Agentforce (next-generation AI capabilities within Salesforce)

Be part of a team that treats AI as a core delivery capability, not a buzzword

Clear progression into Solution Architecture / Technical Architecture

Certification support and continuous learning

Exposure to diverse industries and high-impact projects

Values-driven organisation committed to diversity, equity, and meaningful impact

💡 What Success Looks Like

Delivering high-quality, scalable solutions across core and industry clouds

Confidently working within Media Cloud data models and AI-enabled features

Using AI tools as a standard part of delivery, improving speed and quality

Becoming a trusted technical contributor across projects

Originally posted on Himalayas
salesforce-administrator salesforce-consultant salesforce-solution-builder salesforce-platform-consultant senior-salesforce-crm-engineer salesforce-technical-administrator senior-salesforce-engineer senior-salesforce-platform-developer
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