Salesforce Product Manager

StationMD · via Himalayas ·

Budget / Salary$115,000–145,000
TypeFull-time job
LocationUnited States
Posted3 hours ago
About the Role
StationMD is seeking a Salesforce Product Manager to own and advance our Salesforce ecosystem for a national telehealth organization serving individuals with intellectual and developmental disabilities (I/DD).
In this role, you will act as the Salesforce Product Owner, driving long-term strategy, roadmap planning, stakeholder alignment, platform optimization, and user support. You will work closely with internal Salesforce leads, business units, executive stakeholders, consultants, data teams, technology leaders, and end users to ensure the Salesforce configuration meets business needs and supports company goals.
The ideal candidate balances high-level strategic vision with hands-on Salesforce administration and technical execution. This role is well suited for someone who can translate complex business needs into actionable user stories, strengthen platform adoption, support users, and maximize StationMD’s investment in Salesforce, including Health Cloud.
About StationMD

At StationMD, we are transforming access to healthcare for individuals with intellectual and developmental disabilities (I/DD). Every StationMD clinician is board-certified and specially trained to care for this unique and often underserved population.
Our clinicians deliver compassionate, high-quality telemedicine services 24/7, addressing both urgent and non-urgent medical needs. Through timely, specialized virtual care, we help reduce unnecessary emergency room visits, improve overall health outcomes, and ensure individuals with I/DD receive the thoughtful, expert attention they deserve.
In addition to on-demand urgent care, StationMD provides scheduled primary care and psychiatry services via telemedicine. Together, this comprehensive suite of services expands access to quality healthcare while significantly lowering avoidable medical costs.
Responsibilities – Salesforce Product Manager
Product Ownership & Platform Management

Define the long-term Salesforce product roadmap aligned with overall business goals

Act as the primary liaison between business units, executive stakeholders, consultants, and technical teams

Gather, prioritize, and translate complex business requirements into actionable user stories

Enable end users to effectively use Salesforce to help meet company goals

Lead release management processes, governance frameworks, and change management strategies

Stay current with Salesforce releases, new features, and best practices to continuously improve system performance and meet business needs

Salesforce Administration & Execution

Triage Salesforce support tickets

Train users on Salesforce features and functionality

Serve as company subject matter expert on Salesforce functionality

Handle user provisioning, deactivation, and access management across the organization

In conjunction with internal Salesforce and data leads, design, develop, and maintain reports and dashboards

Work with security operations leads to ensure the platform adheres to best practices related to privacy and security

Work with Technology leads to participate in data migration, data mapping, and basic integration maintenance activities

Perform other duties as assigned

Qualifications – Salesforce Product Manager

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or equivalent experience

2+ years of experience in a Product Owner, Platform Manager, or Business Analyst role

3–5+ years of hands-on Salesforce Administration experience, especially Health Cloud

Experience with Sales Cloud, Data Cloud, and Marketing Cloud is a plus

Proven track record of managing a Salesforce roadmap and leading cross-functional projects

Experience leading Salesforce implementation initiatives

Strong communication skills with ability to translate business needs and technical concepts to both technical and non-technical staff

Required Certification: Salesforce Certified Administrator

Preferred Certifications: Salesforce Accredited Health Cloud Professional, Product Management Certification

Skills and Attributes for Success
The successful candidate will be someone who can operate as both a strategic Salesforce product leader and a hands-on platform partner. This individual should be able to understand business priorities, organize complex platform needs, support users, strengthen governance, and follow initiatives through to completion.
The ideal candidate will demonstrate:

Strong Salesforce product ownership and administration skills

Ability to manage a long-term Salesforce roadmap aligned with organizational goals

Excellent communication and stakeholder management abilities

Strong analytical and problem-solving skills

Ability to translate business requirements into actionable user stories

Comfort working with executive stakeholders, business units, consultants, technical teams, and end users

Strong attention to detail and commitment to platform governance

Ability to support change management, release management, and user adoption

Understanding of Salesforce reporting, dashboards, access management, and security best practices

Ability to work independently and effectively in a remote environment

Interest in supporting a mission-driven telehealth organization serving individuals with intellectual and developmental disabilities

Why Join StationMD?

Fully remote healthcare technology role

Opportunity to own and advance the Salesforce ecosystem for a growing national telehealth organization

Mission-driven company expanding healthcare access for individuals with intellectual and developmental disabilities

Cross-functional role supporting operations, technology, data, clinical, and executive teams

Opportunity to shape Salesforce strategy, roadmap planning, governance, reporting, and user adoption

Meaningful work supporting a platform that helps clinicians and teams deliver timely, specialized care

Collaborative environment with internal Salesforce, data, technology, security, operations, and business leaders

Ability to make a measurable impact on business processes, platform efficiency, and organizational growth

Originally posted on Himalayas
salesforce-product-manager product-manager salesforce-administrator product-owner platform-manager salesforce-product-management salesforce-product-owner crm-product-manager salesforce-ecosystem-product-management
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