Resolve Amazon 5665 & GTIN Exemption

via Freelancer ·

Budget / Salary₹600–1,500
TypeFreelance project
LocationRemote
Posted1 hour ago
My brand “APEX REST” sits in the Orthopedic Cushion / Bedding category on Amazon India and I am stuck at Error 5665 (Brand Name Approval) as well as the GTIN exemption step. Amazon Seller Support has already declined the product photos I submitted and the case remains open. Because this is my first attempt at an image-based approval, I need someone who can take charge of the entire process—diagnose what is wrong with the pictures, update them to Amazon’s exact guidelines, and keep working the support ticket until the brand name is formally approved and the GTIN exemption is granted.

What I expect from you
• Audit the current photo set inside Seller Central and pinpoint every non-compliant element.
• Create or edit replacement images that satisfy Amazon India’s image, background and branding rules for Error 5665 submissions.
• Draft the appeal, upload the new assets, and manage all back-and-forth with Seller Support until the ticket is closed in our favor.
• Provide a brief hand-over note summarising what was fixed so I can replicate the process in future listings.

You should already know the nuances of Seller Central India catalog approvals, brand name documentation, and GTIN exemption workflows, and be comfortable using standard editing tools (e.g., Photoshop) where needed. Once the approval email lands in my inbox, the job is complete.
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