Remote Sales & Customer Service Assistant for the U.S. Market

We are looking for a highly motivated and organized Remote Sales & Customer Service Assistant to join our team, focusing on the U.S. market. The successful candidate will manage the full sales and customer service cycle—from lead generation to post-sale follow-up—ensuring high levels of customer satisfaction and the growth of our operations.

Key responsibilities include:
- Responding promptly to leads from various platforms, including Instagram, Facebook, and other digital communication channels.
- Preparing and sending detailed price quotes to clients, in accordance with our established pricing structure.
- Proactively following up with potential clients who have shown interest but have not yet completed a purchase, with the goal of converting these opportunities.
- Efficiently scheduling services using the Square Appointments platform.
- Requesting reviews and feedback from clients to monitor satisfaction and identify areas for improvement.
- Maintaining an up-to-date spreadsheet or CRM system with all lead information, conversion status, and client interactions.

We are seeking an individual with excellent communication skills, a proactive mindset, and experience in sales and customer service—ideally with a focus on the U.S. market.

Initial 30-day project, with the possibility of renewal and an expanded scope based on performance.
Category: Sales & Marketing
Subcategory: Telesales
Time commitment: More than 20 hours per week

Delivery deadline: Not specified