Remote Member Engagement Advisor | Customer Service & Benefits
TypeFull-time job
LocationUnited States
Posted2 hours ago
Remote Member Engagement Advisor | Customer Service & Benefits
Company: Globe Life AO
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Build Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and income opportunities?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Member Engagement Advisors. In this role, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing exceptional customer service throughout the client experience.
This opportunity combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from another industry, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
No previous insurance experience is required.
Opportunity Highlights
✔ 100% Remote – Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Performance-Based Compensation
✔ Performance Bonuses & Renewal Income Opportunities
✔ Comprehensive Training & Mentorship
✔ Flexible Scheduling
✔ Leadership & Career Advancement Opportunities
About Globe Life AO
For more than 70 years, AO has served working families, including veterans, labor union members, credit union members, associations, and their families.
As part of the Globe Life family of companies, our organization focuses on helping families understand and access supplemental insurance benefits designed to provide greater financial protection and peace of mind.
Our culture is built around service, integrity, mentorship, accountability, and professional development, with opportunities for motivated representatives to continue growing into leadership.
What You'll Do
As a Remote Member Engagement Advisor, you'll serve as a trusted resource for clients before, during, and after enrollment.
Member Engagement & Support
Conduct scheduled virtual consultations through Zoom and phone
Welcome and assist new and prospective clients
Learn about each client's individual needs and priorities
Explain available life, accident, and supplemental health insurance benefits
Answer questions regarding coverage and benefit options
Provide personalized, needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Relationship Management
Build long-term relationships through professionalism and consistent communication
Provide ongoing customer service after enrollment
Conduct policy reviews when appropriate
Assist with beneficiary updates and policy service requests
Help clients navigate applicable claims procedures
Maintain organized digital client records
Complete timely follow-up communication
Follow applicable company procedures and state insurance requirements
Professional Development
Participate in structured virtual onboarding
Attend weekly training and coaching sessions
Receive ongoing mentorship from experienced leaders
Strengthen communication, presentation, and relationship-management skills
Develop product and industry knowledge
Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
Work remotely within the United States
No daily commute
Virtual client appointments
Modern digital business tools
Remote training, coaching, and mentorship
⏰ Flexible Scheduling
Organize your work schedule around client appointments, training, and performance goals while enjoying the flexibility of a virtual environment.
Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in receiving information about available benefits.
This allows you to focus on:
Member engagement
Benefits education
Client consultations
Enrollment assistance
Relationship building
Ongoing customer service
No lead purchasing is required.
Weekly Pay & Performance-Based Compensation
This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition programs
There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and performance.
Individual earnings vary based on activity, production, and results. No specific income level is guaranteed.
Training & Mentorship
New to Insurance? We Provide the Training.
Previous insurance experience is not required.
Professional development may include:
Virtual onboarding
Product and benefits education
Customer service development
Client needs assessment
Consultative sales training
Virtual presentation skills
Enrollment procedures
Relationship management
Compliance education
Weekly coaching
One-on-one mentorship
Leadership development
Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.
Benefits & Professional Support
Qualifying representatives may have access to:
Medical insurance reimbursement program
Company-supported life insurance
Accidental Death Benefit (ADB) coverage
Renewal and residual income opportunities
OPEIU Local 277 representation, where applicable
Leadership development programs
Professional conferences and events
Virtual technology and business resources
Eligibility and qualification requirements may apply to individual programs.
Career Growth & Leadership Development
AO provides opportunities to advance based on performance, consistency, initiative, and demonstrated leadership ability.
Professional growth opportunities may include:
Mentorship
Training and development
Team leadership
Management
Senior leadership pathways
Advancement is based on performance rather than seniority alone.
Recognition & Incentives
Qualifying performance may be recognized through:
Performance bonuses
Leadership conferences and conventions
Company-sponsored incentive travel
Recognition programs and awards
Professional development experiences
Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Excellent communication and active listening skills
Strong customer service and relationship-building abilities
Professionalism, integrity, and reliability
Strong problem-solving and critical-thinking skills
Self-motivation and personal accountability
Excellent organization and time management
Confidence communicating through Zoom and phone
Comfort using email and web-based technology
Positive attitude and willingness to learn
Coachability and commitment to professional growth
Ability to work independently while collaborating remotely
Helpful Experience
Experience in any of the following can be beneficial but is not required:
Customer Service
Member Services
Client Relations
Hospitality
Healthcare
Education
Recruiting
Financial Services
Banking
Retail
Administration
Call Centers
Sales
We welcome motivated candidates from a variety of professional backgrounds.
Minimum Requirements
Applicants must:
Be 18 years of age or older
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop with webcam and microphone capability
Maintain reliable high-speed internet
Have a quiet, professional home workspace
Be comfortable conducting virtual client appointments
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
Ready to Take the Next Step?
If you're looking for a remote member services, customer service, and benefits career where you can help working families, develop valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Member Engagement Advisor opportunity with Globe Life AO.
Help People. Build Relationships. Grow Your Future. 🚀
Originally posted on Himalayas
Company: Globe Life AO
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Build Relationships. Help Families. Grow Your Career.
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional and income opportunities?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Member Engagement Advisors. In this role, you'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing exceptional customer service throughout the client experience.
This opportunity combines member services, benefits education, relationship management, and consultative sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from another industry, we provide the training, mentorship, licensing guidance, and ongoing professional development needed to get started.
No previous insurance experience is required.
Opportunity Highlights
✔ 100% Remote – Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Performance-Based Compensation
✔ Performance Bonuses & Renewal Income Opportunities
✔ Comprehensive Training & Mentorship
✔ Flexible Scheduling
✔ Leadership & Career Advancement Opportunities
About Globe Life AO
For more than 70 years, AO has served working families, including veterans, labor union members, credit union members, associations, and their families.
As part of the Globe Life family of companies, our organization focuses on helping families understand and access supplemental insurance benefits designed to provide greater financial protection and peace of mind.
Our culture is built around service, integrity, mentorship, accountability, and professional development, with opportunities for motivated representatives to continue growing into leadership.
What You'll Do
As a Remote Member Engagement Advisor, you'll serve as a trusted resource for clients before, during, and after enrollment.
Member Engagement & Support
Conduct scheduled virtual consultations through Zoom and phone
Welcome and assist new and prospective clients
Learn about each client's individual needs and priorities
Explain available life, accident, and supplemental health insurance benefits
Answer questions regarding coverage and benefit options
Provide personalized, needs-based recommendations
Guide clients through applications and enrollment
Assist with required documentation
Relationship Management
Build long-term relationships through professionalism and consistent communication
Provide ongoing customer service after enrollment
Conduct policy reviews when appropriate
Assist with beneficiary updates and policy service requests
Help clients navigate applicable claims procedures
Maintain organized digital client records
Complete timely follow-up communication
Follow applicable company procedures and state insurance requirements
Professional Development
Participate in structured virtual onboarding
Attend weekly training and coaching sessions
Receive ongoing mentorship from experienced leaders
Strengthen communication, presentation, and relationship-management skills
Develop product and industry knowledge
Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Build your career from home while remaining connected to a collaborative virtual team.
Work remotely within the United States
No daily commute
Virtual client appointments
Modern digital business tools
Remote training, coaching, and mentorship
⏰ Flexible Scheduling
Organize your work schedule around client appointments, training, and performance goals while enjoying the flexibility of a virtual environment.
Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in receiving information about available benefits.
This allows you to focus on:
Member engagement
Benefits education
Client consultations
Enrollment assistance
Relationship building
Ongoing customer service
No lead purchasing is required.
Weekly Pay & Performance-Based Compensation
This opportunity uses a commission-based compensation structure rather than an hourly wage or guaranteed salary.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Leadership incentives
Performance recognition programs
There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and performance.
Individual earnings vary based on activity, production, and results. No specific income level is guaranteed.
Training & Mentorship
New to Insurance? We Provide the Training.
Previous insurance experience is not required.
Professional development may include:
Virtual onboarding
Product and benefits education
Customer service development
Client needs assessment
Consultative sales training
Virtual presentation skills
Enrollment procedures
Relationship management
Compliance education
Weekly coaching
One-on-one mentorship
Leadership development
Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.
Benefits & Professional Support
Qualifying representatives may have access to:
Medical insurance reimbursement program
Company-supported life insurance
Accidental Death Benefit (ADB) coverage
Renewal and residual income opportunities
OPEIU Local 277 representation, where applicable
Leadership development programs
Professional conferences and events
Virtual technology and business resources
Eligibility and qualification requirements may apply to individual programs.
Career Growth & Leadership Development
AO provides opportunities to advance based on performance, consistency, initiative, and demonstrated leadership ability.
Professional growth opportunities may include:
Mentorship
Training and development
Team leadership
Management
Senior leadership pathways
Advancement is based on performance rather than seniority alone.
Recognition & Incentives
Qualifying performance may be recognized through:
Performance bonuses
Leadership conferences and conventions
Company-sponsored incentive travel
Recognition programs and awards
Professional development experiences
Advancement opportunities
Who We're Looking For
Successful candidates typically demonstrate:
Excellent communication and active listening skills
Strong customer service and relationship-building abilities
Professionalism, integrity, and reliability
Strong problem-solving and critical-thinking skills
Self-motivation and personal accountability
Excellent organization and time management
Confidence communicating through Zoom and phone
Comfort using email and web-based technology
Positive attitude and willingness to learn
Coachability and commitment to professional growth
Ability to work independently while collaborating remotely
Helpful Experience
Experience in any of the following can be beneficial but is not required:
Customer Service
Member Services
Client Relations
Hospitality
Healthcare
Education
Recruiting
Financial Services
Banking
Retail
Administration
Call Centers
Sales
We welcome motivated candidates from a variety of professional backgrounds.
Minimum Requirements
Applicants must:
Be 18 years of age or older
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop with webcam and microphone capability
Maintain reliable high-speed internet
Have a quiet, professional home workspace
Be comfortable conducting virtual client appointments
Be willing to complete required training
Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
Ready to Take the Next Step?
If you're looking for a remote member services, customer service, and benefits career where you can help working families, develop valuable professional skills, enjoy flexibility, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Member Engagement Advisor opportunity with Globe Life AO.
Help People. Build Relationships. Grow Your Future. 🚀
Originally posted on Himalayas
Apply on Himalayas →
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