Remote Customer Support Representative
TypeFull-time job
LocationCanada
Posted4 hours ago
About Us
We are the only 100% union-label supplemental benefits provider in the world, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have focused on helping working families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.
Position Overview
We are currently looking for motivated, service-driven individuals to join our fully remote team. In this role, you will connect with union members who have requested information about their benefits, explain available options, and guide them through a simple enrollment process.
Key Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and confirm virtual appointments
Conduct benefits presentations through video meetings
Educate clients on available programs and coverage options
Assist with completing applications and required documentation
Maintain accurate client records and follow service standards
Participate in ongoing training, leadership development, and team meetings
What We're Looking For
Strong verbal communication and interpersonal skills
Positive attitude, professionalism, and willingness to learn
Customer service or sales experience is an asset, but not required
Basic computer skills and comfort working in a digital environment
Ability to work independently while staying connected with a team
Legally authorized to work in the U.S. or Canada
What You'll Receive
100% remote work with no commute
Flexible scheduling options
Weekly pay plus performance-based monthly bonuses
Full benefits package after the initial period
Career growth and fast-track promotion opportunities
Leadership training and ongoing mentorship
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
If you are people-focused, motivated to grow, and looking for a remote career with long-term opportunity, we encourage you to apply today and take the next step toward a meaningful future.
Originally posted on Himalayas
We are the only 100% union-label supplemental benefits provider in the world, proudly serving more than 40,000 unions and associations internationally. For over 60 years, we have focused on helping working families access supplemental and permanent benefit programs designed to provide long-term financial protection and peace of mind.
Position Overview
We are currently looking for motivated, service-driven individuals to join our fully remote team. In this role, you will connect with union members who have requested information about their benefits, explain available options, and guide them through a simple enrollment process.
Key Responsibilities
Handle inbound and outbound calls with prospective clients
Schedule and confirm virtual appointments
Conduct benefits presentations through video meetings
Educate clients on available programs and coverage options
Assist with completing applications and required documentation
Maintain accurate client records and follow service standards
Participate in ongoing training, leadership development, and team meetings
What We're Looking For
Strong verbal communication and interpersonal skills
Positive attitude, professionalism, and willingness to learn
Customer service or sales experience is an asset, but not required
Basic computer skills and comfort working in a digital environment
Ability to work independently while staying connected with a team
Legally authorized to work in the U.S. or Canada
What You'll Receive
100% remote work with no commute
Flexible scheduling options
Weekly pay plus performance-based monthly bonuses
Full benefits package after the initial period
Career growth and fast-track promotion opportunities
Leadership training and ongoing mentorship
Annual incentive trips for top performers to destinations such as Cancun, the Bahamas, Las Vegas, and more
If you are people-focused, motivated to grow, and looking for a remote career with long-term opportunity, we encourage you to apply today and take the next step toward a meaningful future.
Originally posted on Himalayas
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