Remote Customer Service Support Role
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted2 hours ago
I’m looking for an experienced, reliable customer-service professional who can work from home at $30 per hour on a fully flexible schedule. Your core responsibility will be to keep our customers happy and informed across every channel they choose.
Here’s what the day-to-day looks like:
• Answer inbound phone calls courteously and resolve issues on the first touch.
• Respond to customer emails with clear, concise solutions and proper CRM notes.
• Handle real-time live chat, maintaining a friendly, upbeat tone.
You’ll be switching between our cloud-based CRM, standard email platform, and VoIP phone system, so confidence with these tools is essential.
If you have a calm phone presence, write crisp emails, and can juggle multiple chats without losing your smile, I’d love to hear from you. Please reply with “Yes, I am” and attach your current résumé along with a brief note outlining your typical weekly availability. I’ll reach out to shortlisted candidates to set up a quick video call next.
Here’s what the day-to-day looks like:
• Answer inbound phone calls courteously and resolve issues on the first touch.
• Respond to customer emails with clear, concise solutions and proper CRM notes.
• Handle real-time live chat, maintaining a friendly, upbeat tone.
You’ll be switching between our cloud-based CRM, standard email platform, and VoIP phone system, so confidence with these tools is essential.
If you have a calm phone presence, write crisp emails, and can juggle multiple chats without losing your smile, I’d love to hear from you. Please reply with “Yes, I am” and attach your current résumé along with a brief note outlining your typical weekly availability. I’ll reach out to shortlisted candidates to set up a quick video call next.
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