R103 - Account Manager (CAN)

Are you the person people count on to stay on track?
The Customer Success Manager is a people person who keeps members accountable.
You've kept customers active and renewing in a sales or retention role.
You'll onboard new members and get them to a first win.
You'll check in the moment someone goes quiet.
You'll keep members engaged so they stay and renew.
If this sounds like you, read on.
The Role

Onboard new members in their first week

Run daily engagement inside our Skool community

Check in on members who go quiet

Track member health in the CRM

Report on engagement and retention

Skills & Experience
Must-Haves:

2+ years in customer success, account management, or community management

Experience in sales, retention, or marketing

Currently based in Canada

Polished English, comfortable on client calls

Nice-to-Haves:

Hands-on experience with a CRM such as HubSpot or Salesforce

Direct experience with Skool

Background in coaching, education, or a membership or course business

Experience managing an online community or membership program (Skool, Circle, Discord, or Mighty Networks)

What We Offer

Schedule: Remote, Monday to Friday, 9am to 5pm Eastern (EST)

Compensation: $3,000 USD/month

About Us
We're an online membership community built on Skool.
Members join to learn, get support, and reach real results together.
We care most about members making progress, and this role keeps them moving.
We'd love for you to join us!
Submit your application and we will be in touch soon.
Only resumes in English will be taken into consideration.
In the form, please respond "ANCHOR" to the "Why should we consider YOU for this position?" question.
Important Note: This is a contractor position, not an employee role.
Originally posted on Himalayas