Patient Connection Assoc II

Piedmont Healthcare · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted2 hours ago
Overview
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.Responsibilities
Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.Qualifications
EducationH.S. Diploma or General Education Degree (GED) Required

Work Experience
1 year of related customer facing experience Required

Call center, patient scheduling and/or physician front office experience Preferred

Business Unit : Company Name
Piedmont Healthcare CorporateOriginally posted on Himalayas
patient-access-representative patient-connection-associate scheduling-coordinator patient-services-representative call-center-representative patient-contact-specialist patient-services-associate patient-access-liaison patient-access-coordinator patient-communication-specialist
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