Onsite IT Technicians Across Malaysia

Onsite IT Support Technicians Needed – Pay Per Completed Case (Malaysia)

Location: [Penang / Kedah / Klang Valley / other areas]
Type of work (examples):
- Desktop / laptop troubleshooting and repair
- Printer installation and troubleshooting
- Hardware replacement (HDD/SSD, RAM, keyboard, etc.)
- OS installation, software setup and user support
- Basic network troubleshooting (LAN, Wi-Fi)

Payment terms:
- Fixed fee per case: RM55 (rate depends on case type; details will be shared)
- A case is considered completed when: (1) the issue is fully resolved, (2) the client signs off the service report, and (3) there is no repeat complaint for the same issue within [7] days.
- Payment will be released weekly / monthly for all completed cases.
- Cases that are not resolved or have a valid client complaint will not be paid until rectified.

Requirements:
- At least [2] years of hands-on IT support experience
- Own transport and basic tools
- Able to respond and arrive onsite within [4] hours / next business day
- Good communication skills and professional attitude with clients
- Must follow our service procedures and submit a job report with photos for each case
- Must sign an NDA and agree to a background check
- Must be based in or near the location stated above

To apply, please provide:
1. Your location and areas you can cover
2. Your IT support experience and certifications (e.g. CompTIA A+, HP/Dell/Lenovo certified)
3. Your availability (weekdays / weekends / after hours)
4. Your expected rate per case

We are looking for long-term partners. Reliable technicians will be offered regular cases.