Microsoft 365 Power Platform Solutions Expert

Managed IT infrastructure and technical support across 17 locations, maintaining 99.9% uptime.
 Administered Windows Server 2019, Active Directory, Group Policy, and backup systems.
Designed and managed SharePoint Online solutions for secure document management, collaboration, and
centralized file storage.
 Implemented OneDrive for Business for cloud storage, synchronization, backup, and secure file sharing.
 Developed Power Automate workflows for approvals, notifications, reminders, scheduled emails, and
process automation.
 Built IT and ERP Helpdesk Systems using Power Apps, Power Automate, and SharePoint, with automated
routing, SLA tracking, escalations, approvals, and reporting.
 Developed business applications using Power Apps, SharePoint, Power Automate, and Microsoft Copilot.
 Designed an IT Asset Management System for asset tracking, allocation, lifecycle, warranty, and inventory
management.
 Built a Manpower Requisition (MRF) System with multi-level approvals and automated workflows.
 Integrated Power Apps, SharePoint Online, and Microsoft 365 to deliver scalable business solutions.
 Created interactive dashboards and KPI reports using Excel, SharePoint, and Microsoft 365.
 Leveraged Microsoft Copilot to accelerate application development and workflow automation.
 Digitized manual processes through automation, improving operational efficiency and reducing paperwork.

Managed IT infrastructure and technical support across 17 locations, maintaining 99.9% uptime.
 Administered Windows Server 2019, Active Directory, Group Policy, and backup systems.