Medi-Drive Aetna 1099

If you are passionate about helping people, prefer evening shifts andlove working from home, this may be the perfect opportunity for you!
Driven by our Passion for People, our Customer Service Reservationists are experts at engaging customers in a proactive and professional manner. Connecting with people in a way that is meaningful to them is our bread and butter—and our Reservationists perform consistently at a high level through coaching, support and training by the Best in Class Inktel Team.
Qualifications:
Proven track record of ALL of the following STRIVE values:

[S]ervice

[T]enacity

[R]esponsibility

[I]ntegrity

[V]ersatility

[E]ntrepreneurship

Amazing combination of nimble thinking, high energy, passion and persistence: resourcefulness

Strong desire to be helpful and take ownership to resolve customer situations

Empathetic and active listening

Excellent oral communication skills: clear diction, tone and knowledge/use of proper grammar

Positive outlook and enthusiastic attitude

Conscientious team player

Driven by delivering results

Professional demeanor, put together

Dependable and consistent, history of good attendance

Naturally curious with an aptitude for learning and understanding quickly

Ability to multitask by reading, typing, and navigating through applications while speaking with customers

Prior customer service/troubleshooting experience preferred

Responsibilities:

Communicate with customers in a proactive and professional manner.

Respond to questions and provide information while exceeding customer expectations.

De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs.

Identify root cause of inquiries by asking probing questions to determine the best solution.

Maintain required product knowledge to deliver best in class service.

Details:

Start Date: April 27, 2026

Training Schedule: Friday 4/27, Monday 3/30 - Tuesday 3/31 9am-5pm EST for the first 3 Days

Production Schedules available:

Regular Shift – 5 days a week (32 hrs a week)

Pay: $17.00/hr

Originally posted on Himalayas