Lead Site Reliability Engineer (Performance & Scalability) | Contract | Remote U
TypeFull-time job
LocationUnited States
Posted3 hours ago
About us:
Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.
The Role:
We are looking for a hands-on Lead Site Reliability Engineer for a project based assignment to establish and continuously improve the performance, reliability, and scalability of our platform.This role will define what the platform can reliably sustain today, identify where constraints will emerge, and ensure the organization is prepared to scale before demand arrives.
This is not a traditional DevOps role or an advisory architecture position. You will work directly across application services, infrastructure, databases, networking, caching, queues, external dependencies, and operational processes to identify bottlenecks, validate system limits, and lead remediation.
You will partner closely with engineering, product, and leadership to provide clear, evidence-based answers around capacity, performance, reliability, risk, and the cost of scaling.
Key Responsibilities:
Establish performance, throughput, latency, and capacity baselines for critical customer and platform workflows
Define and maintain SLOs, error budgets, performance budgets, dashboards, alerts, and reliability thresholds
Instrument and analyze the full request path across application services, compute, storage, networking, databases, caches, queues, DNS, registry dependencies, and third-party services
Identify system bottlenecks and lead cross-functional remediation efforts with engineering teams
Build capacity models that show what the platform can sustain, where constraints will emerge, and what additional scale will cost
Lead load, stress, soak, spike, failure, and recovery testing in representative environments
Develop realistic demand scenarios for major customers, partnerships, pilots, and high-volume events
Drive architecture hardening, graceful degradation, dependency-failure planning, and resilience improvements
Partner with Test Automation and Scalability Engineering to establish automated performance testing, regression coverage, and production release gates
Own technical readiness assessments for major pilots, partnerships, and production launches
Create operational runbooks for scale-up events, incidents, rollback, recovery, and dependency failures
Lead performance and reliability investigations during incidents and ensure lessons are incorporated into future engineering work
Make infrastructure cost, performance, and reliability tradeoffs visible to engineering and executive leadership
Recommend capacity and reliability investments before they become production constraints
Required Skills:
Significant experience in Site Reliability Engineering, performance engineering, platform engineering, distributed systems, or a closely related engineering discipline
Experience supporting production systems with meaningful scale, traffic, latency, or availability requirements
Deep understanding of observability, performance analysis, capacity planning, and reliability engineering
Strong hands-on experience with cloud infrastructure and production distributed systems
Deep knowledge of databases, networking, caching, queueing, compute, storage, and common distributed-system failure modes
Experience defining and operating against SLOs, SLIs, error budgets, and production reliability metrics
Hands-on experience performing load, stress, soak, scalability, and resilience testing
Ability to profile systems, diagnose bottlenecks, tune architecture, and work directly with engineering teams to implement improvements
Experience designing for graceful degradation, dependency failures, recovery, and high-demand scenarios
Strong incident management and root-cause analysis experience
Ability to translate technical performance and reliability risks into clear business implications for senior leadership
Strong judgment around when systems genuinely require optimization versus when additional complexity is premature
Nice to have:
Experience operating high-scale SaaS, identity, DNS, registry, infrastructure, or other highly distributed platforms
Experience creating capacity-cost models and forecasting infrastructure requirements
Experience building performance and reliability gates into CI/CD pipelines
Experience preparing platforms for significant increases in traffic associated with enterprise customers or strategic partnerships
Experience leading reliability or performance initiatives that span multiple engineering teams
What Success Looks Like
Within your first several months, you will have:
Established measurable throughput, latency, and capacity baselines for critical platform journeys
Defined initial SLOs, error budgets, dashboards, alerts, and performance thresholds
Identified the platform's most significant scalability and reliability constraints and created an actionable remediation roadmap
Validated representative high-scale scenarios through load, soak, stress, failure, and recovery testing
Developed a capacity and cost model showing how the platform can support significant increases in demand
Established production-readiness criteria and clear go/no-go evidence for major launches and partnerships
Created repeatable scale-up, incident, rollback, and dependency-failure runbooks
Given leadership a clear, evidence-based understanding of the platform's current capacity envelope and future scaling requirements
Employment type:
Contract
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR
Originally posted on Himalayas
Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.
The Role:
We are looking for a hands-on Lead Site Reliability Engineer for a project based assignment to establish and continuously improve the performance, reliability, and scalability of our platform.This role will define what the platform can reliably sustain today, identify where constraints will emerge, and ensure the organization is prepared to scale before demand arrives.
This is not a traditional DevOps role or an advisory architecture position. You will work directly across application services, infrastructure, databases, networking, caching, queues, external dependencies, and operational processes to identify bottlenecks, validate system limits, and lead remediation.
You will partner closely with engineering, product, and leadership to provide clear, evidence-based answers around capacity, performance, reliability, risk, and the cost of scaling.
Key Responsibilities:
Establish performance, throughput, latency, and capacity baselines for critical customer and platform workflows
Define and maintain SLOs, error budgets, performance budgets, dashboards, alerts, and reliability thresholds
Instrument and analyze the full request path across application services, compute, storage, networking, databases, caches, queues, DNS, registry dependencies, and third-party services
Identify system bottlenecks and lead cross-functional remediation efforts with engineering teams
Build capacity models that show what the platform can sustain, where constraints will emerge, and what additional scale will cost
Lead load, stress, soak, spike, failure, and recovery testing in representative environments
Develop realistic demand scenarios for major customers, partnerships, pilots, and high-volume events
Drive architecture hardening, graceful degradation, dependency-failure planning, and resilience improvements
Partner with Test Automation and Scalability Engineering to establish automated performance testing, regression coverage, and production release gates
Own technical readiness assessments for major pilots, partnerships, and production launches
Create operational runbooks for scale-up events, incidents, rollback, recovery, and dependency failures
Lead performance and reliability investigations during incidents and ensure lessons are incorporated into future engineering work
Make infrastructure cost, performance, and reliability tradeoffs visible to engineering and executive leadership
Recommend capacity and reliability investments before they become production constraints
Required Skills:
Significant experience in Site Reliability Engineering, performance engineering, platform engineering, distributed systems, or a closely related engineering discipline
Experience supporting production systems with meaningful scale, traffic, latency, or availability requirements
Deep understanding of observability, performance analysis, capacity planning, and reliability engineering
Strong hands-on experience with cloud infrastructure and production distributed systems
Deep knowledge of databases, networking, caching, queueing, compute, storage, and common distributed-system failure modes
Experience defining and operating against SLOs, SLIs, error budgets, and production reliability metrics
Hands-on experience performing load, stress, soak, scalability, and resilience testing
Ability to profile systems, diagnose bottlenecks, tune architecture, and work directly with engineering teams to implement improvements
Experience designing for graceful degradation, dependency failures, recovery, and high-demand scenarios
Strong incident management and root-cause analysis experience
Ability to translate technical performance and reliability risks into clear business implications for senior leadership
Strong judgment around when systems genuinely require optimization versus when additional complexity is premature
Nice to have:
Experience operating high-scale SaaS, identity, DNS, registry, infrastructure, or other highly distributed platforms
Experience creating capacity-cost models and forecasting infrastructure requirements
Experience building performance and reliability gates into CI/CD pipelines
Experience preparing platforms for significant increases in traffic associated with enterprise customers or strategic partnerships
Experience leading reliability or performance initiatives that span multiple engineering teams
What Success Looks Like
Within your first several months, you will have:
Established measurable throughput, latency, and capacity baselines for critical platform journeys
Defined initial SLOs, error budgets, dashboards, alerts, and performance thresholds
Identified the platform's most significant scalability and reliability constraints and created an actionable remediation roadmap
Validated representative high-scale scenarios through load, soak, stress, failure, and recovery testing
Developed a capacity and cost model showing how the platform can support significant increases in demand
Established production-readiness criteria and clear go/no-go evidence for major launches and partnerships
Created repeatable scale-up, incident, rollback, and dependency-failure runbooks
Given leadership a clear, evidence-based understanding of the platform's current capacity envelope and future scaling requirements
Employment type:
Contract
*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time
Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR
Originally posted on Himalayas
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