IT Manager

FuseFX Vancouver is currently searching for an Information Technology Manager to join our team. The primary focus of this position is the direction and management of the technology department, including escalation support and oversight of all technology-related tasks.
Responsibilities:

Project Management – 20%
Participate in strategic planning and implementation of new technology

Evaluate and integrate hardware, software, and workflow upgrades

Lead documentation and change management efforts

Team Management – 40%
Manage employee schedules, ensure coverage is adequate for production needs

Act as primary liaison for production management

Oversee internal ticketing system and make assignments to employees, review performed work.

Make recommendations on staffing needs, evaluate and review people within department

Train and develop team members encouraging acquisition of new skills.

Escalation & Support – 30%
Provide coordination and support for technology team

Assist and resolve support issues as required

Gather and deliver concise problem solving to infrastructure team to assist with advanced diagnostics

Security – 10%
Contribute to best practices/policies

Oversee implementation of internal policies

Backup / Disaster Recovery planning and testing

Requirements:
Technical Knowledge

Virtualization and Backup (VMWare Vsphere, Veeam)

High performance storage systems Qumulo, Isilon, StorNext

Knowledge and configuration experience of Networking (Ruckus, Extreme, Arista, Commscope, Mellanox) and Firewall devices (Palo Alto, Watchguard)

Scripting/automation Python a plus

Experience

Implementing fast and secure networks.

Supporting 2D and 3D artists / applications, Nuke and Maya a plus

Troubleshooting and integration of multiplatform OS environments (Windows / OSX / Linux

AWS Solutions Architect Associate certification a plus 

Data center design, project management, vendor, and contractor supervision experience

Qualifications:

Minimum 7 years’ experience in an enterprise system engineering environment

Positive can-do attitude combined with the ability to work under pressure to meet deadlines

Excellent communication and organizational skill with strong attention to detail

Nothing in this job description restricts the Company’s right to assign or reassign duties and responsibilities to this job at any time. The Company prohibits discrimination in employment against otherwise qualified applicants because of a physical or mental disability and will make reasonable accommodations to enable qualified persons with known disabilities to perform the essential functions of their job consistent with applicable law. The Company will consider qualified applicants with criminal histories in a manner consistent with applicable law.
FuseFX is an award-winning Visual Effects Studio providing visual effects services for episodic television, feature films, commercials, virtual productions, and VR. Founded in 2006, the company employs 800+ personnel across eight studio locations and three brands. Our flagship studio is in Los Angeles, CA, with locations in New York City, Vancouver, BC., and Atlanta. Our Montreal, Toronto, and Bogota studios are serviced by FOLKS VFX, who joined FuseFX in 2020. The Adelaide, Australia studio is serviced by Rising Sun Pictures, who joined FuseFX in 2021.
Originally posted on Himalayas