GMB Optimisation for Taxi calls

My Melbourne-based taxi service needs a sharp boost in incoming phone calls from Google Search and Maps. The Google My Business profile is already claimed, but ranking for the top “taxi near me” terms and converting map viewers into callers remains a challenge.

The focus is simple: turn profile views into ringing phones. I’m happy to grant manager access so you can dive into every setting—categories, service areas, hours, photos, attributes, products, posts, questions & answers, even review replies. You’ll spot gaps, optimise on-page elements, and create a posting schedule that keeps the listing active and competitive.

Clear, trackable outcomes matter. I’ll monitor call history inside Google Business Profile and share weekly numbers, so all changes must push that metric upward.

Deliverables
• Full audit report with prioritised fixes
• Implementation of agreed optimisations directly in the profile
• 30-day content plan: offers, updates, and FAQs tailored for Melbourne riders
• Guidance on review generation and a brief SOP my team can follow
• End-of-month performance summary comparing call volume before vs. after

Experience with GBP insights, local SEO, and call-tracking tools will help you hit the ground running. Show me a recent win where your tweaks turned a listing into a phone-call magnet, and let’s get started.