Finnish Speaking technical support roles

Patrique Mercier Recruitment ES · via Himalayas ·

TypeFull-time job
LocationGreece
Posted10 hours ago
Are you tech-savvy? Are you a fluent Finnish speaker with great communication skills?
Available Technical Support positions await you in Greece!

Patrique Mercier Recruitment connects customers with the worlds top brands.With a team of 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Volkswagen, and Audi- providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.

Take a step forward and enhance your career by working with us for the most well-known brands in the world.
The work-from-home option is offered to candidates living in Greece or available to relocate.
If you are a tech enthusiast with fluency in Finnish and good knowledge of English, then this is for you!
What you will do:

Communicate with customers via phone, chat & e-mail

Troubleshoot technical issues using your problem-solving skills

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction, representing a major brand

Provide and maintain strong, professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal targets

Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.

Log the cases on internal systems, while getting up to date with clients products & services.

What you will bring:

Fluency in Finnish

Very good communication skills in English

Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills

Good knowledge of operating systems & computer applications

Computer and mobile devices knowledge/tech savviness

Be resourceful, able to multitask

Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision

Ability to adapt and flex style according to customer personality, culture, and profile

Help-desk or system admin experience will be considered as an advantage

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-))

Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

Numerous benefits and discounts

Fully paid training by certified instructors

Originally posted on Himalayas
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