Experienced Legal Intake & Sales Consultant Needed

via Freelancer ·

Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted1 hour ago
Correct Contracts LLC is seeking an experienced Legal Intake and Sales Consultant to support one of our U.S. law firm clients.

This is an ongoing independent contractor role through Correct Contracts LLC.

The consultant will serve as an important front line contact for prospective law firm clients. The ideal candidate must be professional, confident on the telephone, experienced in sales or client relations, and comfortable following structured legal intake procedures.

This is not simply an administrative position. We are specifically looking for someone who can communicate effectively with prospective clients, build trust, conduct structured intake calls, follow up consistently, and help move qualified prospects through the law firm's engagement process.

Responsibilities
Contact prospective clients by telephone and other approved communication channels.
Manage and follow up with leads generated through Lawyer.com and other sources.
Conduct inbound and outbound prospective client calls.
Conduct intake consultations using firm approved scripts.
Gather relevant facts, contact information, deadlines, documents, and other information needed for attorney review.
Explain approved information concerning the law firm's services, representation process, fees, payment arrangements, and next steps.
Build rapport with prospective clients and professionally address routine questions.
Identify the general type of legal service the prospective client is seeking.
Assist qualified prospects in moving to the next stage of the engagement process.
Follow up with prospective clients who have not yet completed their engagement documents or payment requirements.
Maintain detailed and accurate notes regarding every lead and consultation.
Coordinate with Correct Contracts LLC and the law firm's intake team regarding prospective clients.
Assist with mailers, telephone setup, consultation administration, and related operational tasks when needed.
Areas of Intake

The consultant will receive approved scripts and training relating to matters including:

Debt defense and debt collection lawsuits

Estate planning

Business formation

Contract review

Contract drafting

Contract negotiation

Demand letters

Important Scope of Role

This is a nonattorney intake and client relations position.

The consultant may communicate firm approved information regarding services, fees, procedures, engagement requirements, and next steps.

The consultant must not independently provide individualized legal advice, determine legal strategy, predict case outcomes, or otherwise perform functions reserved for licensed attorneys.

Any substantive legal question requiring attorney judgment must be referred to the supervising attorney.

Schedule

Initial schedule:

Monday, Wednesday, and Friday

8 hours per day

Approximately 24 hours per week

The role may later expand to five days per week depending on lead and consultation volume.

We would like the selected consultant to begin as soon as possible.

Ideal Candidate

Preference will be given to candidates with experience in one or more of the following:

U.S. law firm intake

Legal services sales

Telephone sales

Lead conversion

Client consultations

Professional services sales

CRM or lead management

Outbound calling

Customer relationship management

Excellent spoken English is required.

You should be able to sound professional, confident, empathetic, and persuasive while remaining within approved intake procedures.

Engagement Structure

The selected candidate will work as an independent contractor through Correct Contracts LLC and will be assigned to support a U.S. law firm client.

This is intended to be an ongoing relationship for the right candidate.

Compensation will be agreed directly with Correct Contracts LLC based on experience, availability, and demonstrated performance.

Please Answer These Questions When Applying
How many years of experience do you have in sales, intake, or client facing work?
Have you previously worked with a U.S. law firm?
Have you conducted inbound or outbound sales calls?
Have you previously converted leads or inquiries into paying clients?
Are you comfortable making outbound calls every working day?
Are you available Monday, Wednesday, and Friday for approximately 8 hours per day?
Would you be available to expand to five days per week later?
What hourly rate are you seeking?
What CRM or lead management systems have you used?
Please briefly explain how you would respond if a prospective law firm client asked you, "Do you think I will win my case?"
Please describe one situation where you successfully converted a hesitant prospect into a paying customer or client.
Selection Process

Shortlisted candidates may be invited to participate in a brief simulated intake call.

Candidates with direct law firm intake experience and strong telephone sales ability will receive priority consideration.
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