End to End Federal HR SME

Golden Key Group · via Himalayas ·

TypeFull-time job
LocationUnited States
Posted2 hours ago
About GKG
With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.
Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.
Overview
The End-to-End Federal HR SME will serve as an expert to advise multiple HR service delivery teams as to the best means for supporting customer needs. Able to meet requirements for a Public Trust clearance upon hire
Responsibilities

Responsible for providing program guidance and functional direction over various personnel, payroll, and benefits functions

Provides leadership of processes for the continuous improvement of the customer experience with an emphasis on customer case, quality management, workforce planning, recruiting, coaching and training

Provides expert technical assistance on HR automated information systems

Responsible for analyzing and resolving complex problems encountered by teams within the program to determine a standard way ahead

Provide leadership and mentor teams of people providing Federal Human Resource support

Coordinate across multiple operations/teams to add and support reporting insight (including best practices for KPI/SLA/OLA) and other needs

Oversee the implementation of continuous improvement with the end goal of removing manual processing or increasing quality control allowing the entire operation team to focus on other activities that drive value to customer

Other duties as assigned.

Qualifications

Must meet requirements for a Public Trust clearance upon hire

Twelve (12) years of Federal HR experience, including 5+ years of hands-on experience with Federal HR Systems such as NFC or other equivalent Federal systems and HRConnect or other Federal equivalent

Expert level understanding of core HR processes, including PAR, Payroll, and Benefits processes within the Federal HR space

Must have a deep knowledge of and expertise in Federal HR policies and rules and regulations, such as OPM standards and GPPA, and the ability to interpret and apply policies appropriately

Establishes and maintains positive working relationships with others, both internally and externally, to achieve the goals of the organization

Works cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness

Must anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters

Certifications
None Noted
Originally posted on Himalayas
human-resources federal-hr-specialist federal-hr-services federal-hr-management federal-hr-consultant federal-hr federal-hr-operations federal-human-resources-consulting federal-hr-subject-matter-expert
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