Dutch Customer Support Specialist for a Healthcare Innovation Company - Remote i

Foundever · via Himalayas ·

TypeFull-time job
LocationGreece
Posted2 hours ago
Come and work with us.

We are looking for a Dutch-speaking Customer Service Representative to join our international customer support team in Greece. This is a full-time, remote opportunity, with paid training, career development, and opportunities to work with international customers.

Our client is a global healthcare company that develops pharmaceutical products, medical devices, diagnostics, and nutritional solutions to support better health outcomes.

Would you like to work with a healthcare company focused on improving people’s lives through innovation?

Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!

As a customer service specialist in this project, your daily responsibilities will include:

Provide the highest level of support to our customers via various communication channels such as phone/email/chat/social media

Give accurate, valid and complete information by using the right procedures

Be the owner of the customer query and ensuring a timely resolution and response

Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

Meet and exceed our customer service quality goals, compliance regulations and productivity targets

Create amazing customer experience that people value and we are proud of

Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

Native or fluent level of Dutch (C1/C2)

Intermediate level of English (at least B2) both verbal and written

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Greece

Availability to work from home

Be a local candidate or willing to relocate to Greece

Benefits.

Competitive wages and stability

Fully paid training

Permanent contract

Private healthcare

Continuous learning and skill development

Numerous career growth opportunities

A safe, friendly, diverse, supportive company

International and multicultural environment

EverBetter wellness program with Fitness room in our premises

Go further with Foundever®

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Apply Today!

At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.

Originally posted on Himalayas
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