Content Moderation & Scanned Document Typing

I am streamlining two parallel workflows and need a reliable helper who can switch smoothly between them.

First, I run several text-based forums and chat channels that require daily oversight. Your role will be to:
• monitor new posts in real time, filter out spam or policy-breaking language, and keep conversations civil;
• step in politely when users need guidance, escalating only when truly necessary;
• keep concise daily logs that highlight incident counts, emerging themes, and any actionable insights.
All moderation involves text only—no images or videos—so strong reading comprehension and a quick eye for nuance are vital. Familiarity with common moderation dashboards or tools (e.g., Zendesk, Discord, Slack, or similar) will be a plus, but I am happy to brief you on our in-house panel.

Second, I have batches of scanned documents that must be re-typed into clean, editable Word files. The scans are legible, yet accuracy is essential; spelling, punctuation, and basic formatting (headings, bullet points) should match the original exactly. Average batch size is 25–30 pages. I will provide sample pages and an acceptance checklist so we can agree on layout conventions before you begin.

If you are attentive, organised, and comfortable juggling both tasks, I would love to hear how quickly you can start and what time zone you work from.