Connect WhatsApp Cloud API to CRM

via Freelancer ·

Budget / Salary₹600–1,500
TypeFreelance project
LocationRemote
Posted9 hours ago
My CRM is already configured for bulk messaging and chatbot logic, but the final step—linking it to the WhatsApp Business Platform (Cloud API)—is still incomplete. I have an active WhatsApp Cloud account, approved message templates, and chatbot flows ready; the only blocker is getting the Meta credentials (business app, phone number, tokens, webhook verification) to authenticate and stay refreshed inside the CRM.

Here is what I need from you:

• Guide me, or directly handle, the secure integration of the Meta App ID, Secret, permanent token, and webhook endpoint so the CRM recognises the connection.
• Prove the link works by sending a test template broadcast to a small list and triggering an automated chatbot reply to an incoming message.
• Walk me through any remaining meta-portal steps—number verification, callback URL settings, or template status checks—so I can replicate the process for future numbers.

Acceptance criteria: once you finish, the CRM dashboard must show “connected”, approved templates must send without error, and the chatbot must answer a test message within seconds.

If you have solid experience with the WhatsApp Business Platform, Meta Developer portal, and webhook troubleshooting, your help will get this project live quickly.
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