Complete Etsy Shop Management
Budget / SalaryHourly project
TypeFreelance project
LocationRemote
Posted9 hours ago
My Etsy shop needs full-scope, ongoing management that covers three core areas: product listings, SEO-driven marketing, and responsive customer service.
Product Listings & Optimization
Every current and future listing must be rewritten or created with high-converting titles, keyword-rich tags, compelling descriptions, and eye-catching images. Tools such as Etsy Seller Hub, eRank, Marmalead, Canva, or Photoshop may be used as you see fit—what matters is a polished storefront that converts browsers into buyers.
SEO & Marketing
A data-backed keyword strategy is essential. Regular audits, A/B testing of tags, and campaign tweaks should keep the shop climbing search results. Sponsored Listings, Etsy Ads, and coordinated social media posts (Instagram, Pinterest, TikTok) will form the promotional backbone. Weekly analytics reports outlining traffic, conversion rate, and ad spend performance will let me track progress at a glance.
Customer Service
Fast, friendly responses to messages and order inquiries help secure five-star reviews. You’ll monitor the inbox, resolve issues, manage refunds or replacements when needed, and follow up on reviews to maintain an excellent customer experience.
Deliverables
• Fully optimized product listings (ongoing)
• Weekly SEO and marketing performance report
• Active management of Etsy Ads and social channels
• 24-hour response window for all customer messages
• Monthly summary of customer feedback and shop health metrics
Acceptance Criteria
Success is measured by consistent traffic growth, improved conversion rate, and a sustained average rating of 4.8 or higher.
Product Listings & Optimization
Every current and future listing must be rewritten or created with high-converting titles, keyword-rich tags, compelling descriptions, and eye-catching images. Tools such as Etsy Seller Hub, eRank, Marmalead, Canva, or Photoshop may be used as you see fit—what matters is a polished storefront that converts browsers into buyers.
SEO & Marketing
A data-backed keyword strategy is essential. Regular audits, A/B testing of tags, and campaign tweaks should keep the shop climbing search results. Sponsored Listings, Etsy Ads, and coordinated social media posts (Instagram, Pinterest, TikTok) will form the promotional backbone. Weekly analytics reports outlining traffic, conversion rate, and ad spend performance will let me track progress at a glance.
Customer Service
Fast, friendly responses to messages and order inquiries help secure five-star reviews. You’ll monitor the inbox, resolve issues, manage refunds or replacements when needed, and follow up on reviews to maintain an excellent customer experience.
Deliverables
• Fully optimized product listings (ongoing)
• Weekly SEO and marketing performance report
• Active management of Etsy Ads and social channels
• 24-hour response window for all customer messages
• Monthly summary of customer feedback and shop health metrics
Acceptance Criteria
Success is measured by consistent traffic growth, improved conversion rate, and a sustained average rating of 4.8 or higher.
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