Co-Host Airbnb

I’m looking for a dependable co-host to step in as the first point of contact for all booking-related questions . Your main focus will be keeping response time well under the Airbnb one-hour benchmark and making sure every potential guest receives friendly, accurate information that converts inquiries into confirmed reservations.

What the role involves
• Monitor the Airbnb message center throughout the day (listings are all on Airbnb, no other platforms for now).
• Answer pre-booking questions on pricing, availability, house rules, and local tips, always in a warm, professional tone that matches the voice of the listing.
• Flag unusual requests or anything you’re unsure about so I can step in quickly.
• Keep brief daily notes of conversations so I have a clear picture of incoming reservations and any follow-up I need to handle.

Success will be measured by maintaining a consistent “within-an-hour” response record and a strong conversion rate from inquiry to booking. If this collaboration goes smoothly I may expand responsibilities later, but for now it’s strictly booking inquiries.

If you’ve already co-hosted on Airbnb and know the desktop and mobile dashboards inside out, I’d love to hear how you keep communication crisp and guests happy.