Claims Administrator

Salary: R23 000 - R25 000 per month
Remote Recruitment is hiring a Claims Administrator for a UK employer, fully remote from South Africa.
Role overview
You will move claims through from first notification to settlement, keeping the file complete and the claimant informed at every step. It suits someone organised and steady who can be warm with people having a bad week.
You will work 09:00-17:00 UK time (11:00-19:00 SAST) from home, with equipment guidance, a proper induction and a manager who is contactable through the day. This is a permanent role, not a short contract.
Key responsibilities

Log new claims accurately and open the case file

Gather supporting documents and chase what is missing

Update claimants on progress at agreed intervals

Liaise with assessors, suppliers and internal teams

Track claim status and escalate anything stalling

Maintain accurate records for audit and reporting

What you'll need

Experience in claims, insurance administration or case-based customer service

Confident handling detailed documentation without losing track

Clear, empathetic written and phone communication

Comfortable with a claims or CRM system and structured processes

Reliable home internet and a quiet space for UK-hours work

Nice to have

Exposure to motor, property or health claims

Familiarity with FCA-regulated environments

Experience handling complaints

What's on offer
A permanent, fully remote role with proper claims training, a supportive team leader and a manageable caseload. Strong administrators progress into senior claims or complaints handling.
Remote Recruitment connects South African talent with UK employers. We reply to every application.
Originally posted on Himalayas