BUSINESS ANALYST - PRODUCT SME - CORPORATE BANKING (COMMERCIAL CARDS)

Job Purpose
Lead the development of business requirements for commercial-card products supporting corporate purchasing, travel and expense-management needs.
Key Responsibilities

Define commercial-card propositions, customer segments, card types and supported business use cases.

Document end-to-end journeys for corporate onboarding, card issuance, activation, servicing, replacement, suspension and closure.

Define company-level and cardholder-level limits, merchant-category controls, geographic controls and transaction restrictions.

Capture requirements for physical and virtual cards, where applicable.

Define billing, repayment, settlement, fees, statements and reconciliation requirements.

Document corporate administrator capabilities, cardholder management, approval workflows and expense visibility.

Define transaction monitoring, disputed-transaction, chargeback, fraud, delinquency and exception-handling requirements.

Identify integrations with card-management systems, payment networks, core banking, digital channels, fraud systems and reporting platforms.

Produce the detailed BRD, customer journeys, process flows, business rules, acceptance criteria and traceability matrix.

Facilitate stakeholder reviews and manage the BRD through approval and sign-off.

Required Experience

At least 7 years of experience in cards, corporate banking, transaction banking or business analysis.

Direct experience designing or implementing commercial, corporate, purchasing or virtual-card products.

Strong understanding of card issuance, authorization, billing, settlement, controls and dispute management.

Experience working with card-management platforms, processors and payment networks.

Saudi or GCC cards experience is strongly preferred.

Vertical:
Technology
Originally posted on Himalayas