Bilingual Medical Receptionist (AdvancedMD | English & Spanish)

SnappyCX · via Himalayas ·

TypeFull-time job
LocationColombia
Posted6 hours ago
Bilingual Medical Receptionist (AdvancedMD | English & Spanish)

Location: Remote
Schedule: Full-time, Monday–Friday, 9:00 AM–5:00 PM CT
Language: English & Spanish

About the Role

We are hiring a Bilingual Medical Receptionist to support a U.S.-based pain management clinic. The ideal candidate has hands-on experience working in a medical office and is highly comfortable using AdvancedMD. Strong communication skills and professional English and Spanish communication are essential.

Key Responsibilities

Answer and manage inbound patient calls professionally and efficiently

Schedule, reschedule, and confirm patient appointments

Complete new patient intake and collect required information

Verify patient insurance and eligibility

Process and follow up on medication prior authorizations

Communicate with pharmacies regarding medication-related inquiries and follow-ups

Manage incoming and outgoing faxes

Respond to patient questions and provide appropriate assistance

Maintain accurate patient records and documentation

Support daily front-desk and administrative operations

Communicate effectively with patients in both English and Spanish

Requirements

Previous medical office experience – required

Hands-on AdvancedMD experience – required

Bilingual in English and Spanish

Clear, professional Spanish communication and strong verbal communication skills

Experience with patient scheduling, insurance verification, and new patient intake

Experience handling medication prior authorizations and pharmacy follow-ups

Comfortable managing fax communications and patient documentation

Experience with FreedomVoice is preferred

Strong attention to detail and ability to manage multiple tasks in a fast-paced medical environment

Professional, patient-focused, and reliable

Preferred Qualifications

Previous experience in a pain management, specialty, or similar medical practice

Experience using FreedomVoice

Familiarity with medication authorization workflows and pharmacy communication

What We’re Looking For

We’re looking for someone who can confidently manage front-desk responsibilities, communicate effectively with Spanish- and English-speaking patients, and work independently within a U.S. medical practice environment. The right candidate should already be comfortable with AdvancedMD and have hands-on medical office experience.

Originally posted on Himalayas
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