Bilingual Audiology Support Specialist - Remote, Canada based (Toronto, ON, CA,

Demant · via Himalayas ·

TypeFull-time job
LocationCanada
Posted1 hour ago
Demant Canada

Demant is a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged. A growing business in intelligent audio solutions for gaming and office communication is also a significant part of the Group.

We are currently seeking an audiologist or hearing instrument specialist to join our Audiology & Training team. The successful candidate can sit any where in Canada as this is a remote, home based role.

How you will Make an Impact:

As a member of the Audiology & Training team, you will be part of our multi-disciplinary group with responsibilities relating to the following areas:

Focus on providing audiological phone support to our customers

(fitting, troubleshooting, software, instrument selection, etc.) and technical product reviews

Collaboration with Sales and Training with possibility of some travel requirement

Participation in seminars, workshops, and product launches

What You Will Need:

Master’s degree or equivalent in Audiology or Hearing Instrument Specialization

2+ years experience within a clinical environment

Knowledge of NOAH and manufacturer software

Excellent verbal and written communication skills and interpersonal skills to interact with customers

Experience in selection and fitting of Hearing Instruments and FM systems

Skills and Experience:

Background knowledge and experience with the following audiological tasks:

Testing, fitting hearing aids, programming software and verification equipment

Strong communication, customer service, interpersonal and presentation skills

Excellent time management and negotiation skills

Strong technical problem-solving abilities

Able to work independently

Excellent teamwork skills

Participation in seminars, workshops, and product launches

Bilingual in English and French, written and verbal is mandatory

What We Offer

Competitive salary

Excellent medical benefits; including dental, vision and health, Employee Assistance Program

Paid vacation

Dynamic work atmosphere

Accommodation

Demant is committed to building an inclusive environment and will provide accommodations in accordance with the AODA (Accessibility for Ontarians with Disabilities Act). Please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted.

#Hearinglife_Canada

Originally posted on Himalayas
audiology-support-specialist hearing-healthcare-support technical-product-support customer-support audiology remote-audiology-support-advisor audiology-technical-support bilingual-customer-support-specialist remote-bilingual-healthcare-provider bilingual-customer-support-representative bilingual-customer-support-consultant customer-service healthcare
Apply on Himalayas →

Job sourced from Himalayas. Applications happen directly on the original platform — we never collect your data.