B2C Lead Follow-Up & Appointments

I have a steady stream of B2C prospects who have already shown interest in our offer; what I need now is a proactive specialist who can turn that interest into confirmed appointments. Your day will revolve around two main channels—live phone calls and follow-up text messages—so you should feel at ease switching conversationally between the two, using each to warm the lead and guide them smoothly toward a booked time on my calendar.

Here’s the flow I envision: I supply fresh leads along with a brief on the product and an online calendar link. You reach out quickly, keep the tone friendly yet confident, handle basic objections, and lock in a date and time that fits the lead’s schedule. Afterwards, you log the outcome, flag any hot prospects who might need my direct attention, and note why anyone declines so we can improve the script.

Acceptance criteria for each batch:
• All assigned leads attempted within 24 hours.
• At least two touch-points per lead (call + text) unless appointment is secured on the first try.
• Calendar entries completed with correct contact details and any relevant notes.
• Simple end-of-day report listing appointments set, callbacks needed, and lead status updates.

If you already use a CRM or dialer, let me know; otherwise, I’ll grant access to mine. Clear English, a persuasive phone presence, and reliable follow-through are crucial. Looking forward to seeing how you can fill my calendar.