Australian Medical Billing Support Specialist

I’m looking for a mid-level medical billing professional who already understands the Australian healthcare landscape—Medicare terminology, private health fund rules, and the nuances that come with them. Your core focus will be patient-facing billing and support, so strong communication skills and a knack for resolving account issues quickly are essential.

You’ll take ownership of:
• Billing inquiries and resolution – answering patient questions, clarifying statements, and rectifying discrepancies.
• Generating and sending invoices – creating accurate, itemised accounts that comply with Australian standards before dispatch.
• Setting up payment plans and managing overdue accounts – negotiating realistic schedules, monitoring balances, and following up professionally.