Auditor
TypeFull-time job
LocationUnited Kingdom
Posted3 hours ago
The role of Casualty Auditor will encompass the development, planning, execution, and reporting of technical, process, and data quality audits across the business unit.
Casualty audits will be undertaken in accordance with internal audit policy and procedure and client requirements.
The role will involve interface with the business across Casualty and interface with Davies operational and support functions as required. It will require analysing data, processes, and claims information, identifying risks, and making recommendations for claims improvements across the business unit.
It is important that the auditor has an interest in improving Casualty quality and good attention to detail. They will have a responsibility to drive the Casualty processes and data quality in line with client guidelines and SLA requirements.
Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.
What will your day look like:
Provide assistance and support to the Casualty Audit Manager - in the undertaking of the internal Casualty audit regime – especially process and data discipline audits.
Undertake and lead internal Casualty audits in line with the internal audit programme – Davies systems and client claims handling.
Undertake and lead ad hoc and other bespoke internal Casualty audits in line with the client and Davies current policies and procedures.
Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
Identify opportunities to develop and enhance existing procedures and processes where appropriate.
In conjunction with the Operational leads and Audit Manager of the Casualty Division consider training requirements and skill gaps analysis at both handler and strategic business unit level.
Knowledge and Abilities:
Essential:
A wide background in working with a variety of liability claims and/or processes.
Excellent attention to detail.
Strong analytical and critical-thinking skills.
Ability to identify risks and recommend practical improvements.
Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
The ability to communicate effectively with stakeholders at all levels, both orally and in writing.
Experience working with claims data and audit sampling methodologies.
Well-developed organisational and time management skills.
Computer literacy and proficiency in Microsoft Office applications.
Ability to work effectively in both hybrid and office-based environments.
Desirable:
Experience of handling disease claims
Excel, and analytical tools.
Understanding of responsible and ethical use of Artificial Intelligence within business processes.
Personal AttributesThe successful candidate will demonstrate:
A passion for quality and continuous improvement.
Professional integrity and independence.
Strong customer focus.
Curiosity and critical thinking.
Confidence in challenging and influencing stakeholders constructively.
Adaptability and resilience.
A collaborative approach to achieving business objectives.
Commitment to driving excellence in claims management and customer outcomes.
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Originally posted on Himalayas
Casualty audits will be undertaken in accordance with internal audit policy and procedure and client requirements.
The role will involve interface with the business across Casualty and interface with Davies operational and support functions as required. It will require analysing data, processes, and claims information, identifying risks, and making recommendations for claims improvements across the business unit.
It is important that the auditor has an interest in improving Casualty quality and good attention to detail. They will have a responsibility to drive the Casualty processes and data quality in line with client guidelines and SLA requirements.
Due to the nature of this position, this role requires candidates to be a sole British National or dual national with one part being British, with no restrictions on working in the UK. Due to the national security requirements of this position, candidates must hold British Citizenship to be eligible to apply.
What will your day look like:
Provide assistance and support to the Casualty Audit Manager - in the undertaking of the internal Casualty audit regime – especially process and data discipline audits.
Undertake and lead internal Casualty audits in line with the internal audit programme – Davies systems and client claims handling.
Undertake and lead ad hoc and other bespoke internal Casualty audits in line with the client and Davies current policies and procedures.
Provide clear and effective feedback (orally and in written report format) to both file handlers and to the key stakeholders within the business on conclusion of internal audit activities as and when required to do so.
Develop and effectively communicate recommendations for remedial action (orally and in written report format) to the key stakeholders within the business where necessary.
Ensure appropriate corrective action plans are developed and implemented by the relevant key stakeholders within the business in a timely manner.
Identify opportunities to develop and enhance existing procedures and processes where appropriate.
In conjunction with the Operational leads and Audit Manager of the Casualty Division consider training requirements and skill gaps analysis at both handler and strategic business unit level.
Knowledge and Abilities:
Essential:
A wide background in working with a variety of liability claims and/or processes.
Excellent attention to detail.
Strong analytical and critical-thinking skills.
Ability to identify risks and recommend practical improvements.
Ability to demonstrate a consistent exposure to monitoring and driving the successful implementation of effective, corrective/improvement plans through to conclusion and in a timely manner.
The ability to communicate effectively with stakeholders at all levels, both orally and in writing.
Experience working with claims data and audit sampling methodologies.
Well-developed organisational and time management skills.
Computer literacy and proficiency in Microsoft Office applications.
Ability to work effectively in both hybrid and office-based environments.
Desirable:
Experience of handling disease claims
Excel, and analytical tools.
Understanding of responsible and ethical use of Artificial Intelligence within business processes.
Personal AttributesThe successful candidate will demonstrate:
A passion for quality and continuous improvement.
Professional integrity and independence.
Strong customer focus.
Curiosity and critical thinking.
Confidence in challenging and influencing stakeholders constructively.
Adaptability and resilience.
A collaborative approach to achieving business objectives.
Commitment to driving excellence in claims management and customer outcomes.
Benefits
Career & Purpose
Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities
Environmental & Social
The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme
Financial Health
Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Originally posted on Himalayas
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