Customer Service Job.

About the CompanyTeleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction.
We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.
For us, each interaction needs to be treated as unique.
We are a team of300,000+ passionate employees.
Located in80countries with400+ facilities and218,000workstations.
Our people feel they are part of something way bigger than just a job.
We try to make a positive difference in people's lives and make the world a better place.
Primary Duties, Responsibilities and RequirementsResponsible for all customer inquiries and questionsProvide excellent customer service at all timesFollow up to customer inquiries by taking specific action in a timely mannerTroubleshoot equipment and system problemsProblem solve to help customers resolve issues on first callEnters data from customers into various software programsAppropriately communicate with upset customers to resolve their inquiriesThrives as a team player in a fast-paced, high-energy, change-oriented environmentParticipates in additional training courses when neededPerforms other related duties and assignments as required and as assigned by supervisor or managerExercise retention efforts when appropriateIdentify customers who are comparison-shopping and inquiring about contract terms - assisting theCustomer with the correct price planQualifications6 months Call Center experience preferredMust be 18 years oldType 25 wpmHigh School Graduate or GEDAbility to use desktop computer system and hardware, e.g. mouse, keyboardLogical problem solving skills and ability to multi-taskProven oral and written communication skills consistent with North American Business standardsMust have availability to work various shifts influenced by current business needs.
Ability to use Windows operating systems and navigate between various windowsAbility to work under pressureContinuously demonstrate a high sense of urgencyMust have a keen sense of attention to detail, taking the initiative.
Must be able to pass a Federal Background Check and Drug testingPossess a high level of ProfessionalismProven experience in overcoming unexpected difficulties and using logical problem solving skills.
Ability to understand and empathize with customer's issues.
Tags: Virtual Assistant, Administrative Support


Similar Freelance jobs:

Looking For Analytics Expert

I want someone to analyze sales.- set up and track funnels (landing page to conversions)-cold calling (which scripts are converting best)-email (which emails are converting well)
Full Description of Looking for Analytics Expert

Long-term Asistant For Collaboration

I'm looking for a assistant for long term collaboration.The right candidate should be:Fluent in EnglishEuropean or AmericanStart with low salary ( 100USD/month with less than 5 working hours,will be upgraded gradually)Long term collaboration more than 6 monthspolite and kindPlease provide CV or Resueme :)
Full Description of Long-term Asistant for collaboration

Looking For American Assistant

I'm looking for a assistant for long term collaboration.The right candidate should be:An American who is Fluent in EnglishLong term collaboration more than 6 monthspolite and kindPlease provide CV or Resueme :)
Full Description of Looking for American assistant

Administrative Support From USA And CANADA Only

We are looking for an Admin Assistant preferably from USA and CANADA only Responsibilities:Answer and direct phone callsOrganize and schedule appointmentsPlan meetings and take detailed minutesWrite and distribute email, correspondence memos, letters, faxes and formsAssist in the preparation of regularly scheduled reportsDevelop and maintain a filing systemUpdate and maintain office policies and proceduresOrder office supplies and research new deals and suppliersMaintain contact listsBook travel arrangementsSubmit and reconcile expense reportsProvide general support to visitorsAct as the point of contact for internal…
Full Description of Administrative support from USA and CANADA only

Trade Agent Assistant

We are searching for Trade Agent Assistant in India who will help us growing our business. Handling local currency payment receipts and invoicing. Work is long term and it takes 20 minutes per day. Salary is 50$ per month.
Full Description of Trade Agent Assistant

Customer Service Representative Clerk !!!

Customer Service Colleague (Representative)Our goal at is to support our people and make sure your customer service experience with us is fun and rewarding! Our call centers have a culture where you can be yourself and focus on giving customers the best experience possible. We believe if we take care of you, you will take care of our customers - and that’s how it should be.This job is for you if:You’re a self-starter with a great attitude who enjoys solving…
Full Description of Customer Service Representative Clerk !!!

Customer Support And Virtual Assistant

Du sprichst deutsch und kennst dich mit Kundensupport aus?Perfekt.Aktuell suche ich einen Virtual Assistantin für meine Online-Unternehmen zur Unterstützung meiner alltäglichen Arbeiten und im Kundensupport.
Full Description of Customer Support and virtual assistant

Virtual Administrative Assistant

As a Virtual Assistant, you will perform various administrative tasks that may or may not include including answering emails, follow-up calls, scheduling meetings, data entry, completing applications, and writing standard operating procedures. For this role, a strong Internet connection is required, along with experience using communication tools. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision. Job brief: We are looking for a Virtual Assistant to provide administrative support to our team while…
Full Description of Virtual Administrative Assistant

I Need A Virtual Assistant 3-4 Days A Week, 1 Hour Each Time

I need to research on various topics from time to time, and would appreciate an assistant to help me out during that time. Right now i am looking for remote jobs and freelance projects and would need you to find these opportunities for me by visiting sites. And then maybe help me if needed while applying to these
Full Description of I need a virtual assistant 3-4 days a week, 1…

Run A Person's Dating Profile.

Need a female freelancers to run a person's dating profile for a month. You will need to search and engage with prospective matches on a bunch of sites likeokcupidand whatever else there is. Message for more details
Full Description of Run a person's Dating Profile.

I'm On This Platform Sourcing For Staff

How are you doing today?.I’m the Human resource supervisor of Apple Garden Plaza.I'm on this platform sourcing for freelancers to execute various aspects in an upcoming project the company in which i work for is currently hosting, I would need your services on this upcoming project. the company is aiming to build up and are seeking staff to help facilitate a quick but steady development. Contained in the link below is the company folder which includes the company brochure, list…
Full Description of I'm on this platform sourcing for staff

Finding Contact Phone Numbers And Pasting Them Into CSV

I will need the VA to search a given website for contact phone numbers and/or e-mails and then entering them into a given CSV, then possibly depending on the cost, uploading them into a 3rd party Phone Dialer Software.
Full Description of Finding contact phone numbers and pasting them into CSV

Someone To Run My Website

The candidate will be in charge of my website. Duties will include either rewriting articles yourself or hiring someone to do it so the content is original. Preferably I would like someone who is fluent in English to rewrite the articles themselves.Find content for the website.Organize the website and or rework it so it is eligible for AdSense.Handle all ad placements.Expand marketing opportunities for the website.StudioNewsNetwork currently has a website but the majority of our income comes from our youtube…
Full Description of Someone to Run My Website

Looking For Female Assistant

Looking for a Personal Female Assistant who is good in communication and know how to handle clients . Also good in web search and can handle VA works . Looking for Full time and Long term Assistant
Full Description of Looking for female Assistant

Hiring And Seeking To Employe Payroll Assistant

Actually we're seeking someone responsible and willing to work from their home as a part time payroll / data entry/ data Processing By priting check letters and dispatch through carrier service which is our major role as outsourcing payments to our individual clients and businesses around the state and cities!! USA
Full Description of Hiring and seeking to employe payroll assistant


© 2005 - 2019
5,671 contracts/jobs/projects currently available in our database.

There are 9 users online now.
Most online ever was 1568.