United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for a talented Bulgarian Supervisor for our international team. Job responsibilities: Ensure the Services are delivered to a consistently exceptional standard and as defined in the contracts Develop clear service strategies, objectives, and goals Monitor detailed KPIs to ensure the effective day to day operations of the Service Work quickly to resolve any Service issues and ensure continuous improvement Escalate problems to End Market if applicable Work with UCC’s customers and represent Managed Services in customer meetings as required Responsible for building an effective working relationship and gain the trust of the client. Campaign daily operations management: coordinating & assigning tasks, scheduling and monitoring attendance, supporting agents and supervisors with daily work and performance development Training of new colleagues and ensuring their flawless integration within the team Help with any additional administrative tasks on campaign Learn and follow instructions, use standard operating procedures and call scripts, FAQs as provided by management. Ensure the Service Desk meets all SLA compliance requirements to the business by exercising an ownership mentality toward customer needs, showing respect and consideration to all team members and contributing improvements where possible Substitution of other agents if needed Giving immediate feedback in case of any difficulties or issues with the used programs Requirements: Bulgarian and fluent English language knowledge Highly customer-oriented attitude, ability to learn new skills that the job would require. Goal-oriented, precise, punctual work. Active, attentive, with good time-management skills, able to multitask. Strong-willed, able to resolve issues that might arise, has exceptional communication skills. Patient, polite, helpful, emphatic. Able to work alone, proactive, can-do attitude. Previous Customer Service / Call Center / People Mgmt / Supervisor experience is an advantage Great analytical and problem solving skills Ideal Profile: ● Customer & result oriented personality ● Dynamic nature, passionate about growth & innovation ● Values team collaboration but responsible to work alone on his/her project Our offer: ● Full-time job from the comfort of your home on a long-term project ● International environment ● Great developmental opportunities and programs ● Passionate and welcoming team Payment: paid monthly, in the first ten working days of the month following the worked month. Work Environment Requirements: ● Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home) ● USB Headset (separate microphone and loudspeakers are not good enough to manage calls) ● Personal computer or laptop with Windows 8/10 (Mac is not supported!) ● Broadband cable internet connection (Wifi and mobile internet are not good) Training Method: ● We use cloud based call center technology - You need to download our call handling system on your computer, which needs to be tested ● We train all of our agents online before the beginning of any project ● We mentor our agents and monitor their progress
We have an immediate opening for a Virtual Manager for our cleaning company. We are looking to hire someone that is friendly, reliable with excellent customer service skills.In this role you will be responsible to scheduling and assigning cleaning jobs, recruiting cleaners for projects, communicating with customers to ensure they are happy with their services, managing social media channels: facebook and instagram, responding to emails, etc. Full Description of Virtual Manager For Cleaning Company
Our Company is looking for a reliever (registered corporate nurse) who can work 3-4 months and can start ASAP!Qualifications needed**OSH (Occupational Safety and Health) for Nurse*Registered Nurse Certificate*Willing to work 8 hrs a day or more.*Willing to work in Mckinley, Taguig City*Approachable*Willing to help when needed.If you are interested, kindly send your requirements thru my E-mail; [removed] / Contact me @ Smart : 0907- 305-5232.After this, we discuss about Cost Proposal. Full Description of Looking for Reliever Registered Corporate Nurse works 3-4 months in…
I am on a search for getting customer service data which has details likeCompany name|Company website Address|Customer service nos.|Customer service Email ID for the following verticals in INDIA:1. Automobiles companies ( Two wheeler and Four wheeler)2. Logistics companies3. Consumer durable companies4. Banks5. FMCG companies6. F&B companies ( Food and Beverages)7. Ecommerce companies.8. Insurance companies including medical insurance9. Mobile companies10. Aviation companies. Full Description of I need the customer service details.
I need a customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under… Full Description of I need a customer care Representative
We are seeking your help to aid ROYAL ENFIELD improve their Customer Experience!We are the Market Research Partner of Royal Enfield and we are looking for proud owners of aROYAL ENFIELDBike, like yourself, who would help us understand the ground realities of theROYAL ENFIELDservice centres.Who are we?Onion Insights Pvt. Ltd. is a market research company, established in 2009, headquartered in Mumbai, India. We have an international presence in about35 countries andhelp companies around the world get unbiased feedback from Customers… Full Description of We are seeking your help to aid ROYAL ENFIELD improve…
Want my 2 bags delivered to me from Chennai (16 hours journey from Chennai). Candidate is eligible to get To and Fro fare from Chennai to my destination and one night stay over there plus project fee. Milestone payment will be released at each and every stage of work completion. Lowest bid win. Other details over Chat Full Description of Need my 2 bags delivered
We are looking for Customer Service Representatives to join our team. This is a remote position.Customer Service Representative Job Duties includes, but not limited to:â Handle in/outbound calls and e-mails.â Execute excellent customer service via chat support with online customersâ Resolve product or service problems, queries and negative feedbacks in a positive and professional way at all times. You areâ Communicating and coordinating with colleagues as necessary.You qualify if you can:â speak and write English wellâ have great communication skillsâ… Full Description of We are looking for Customer Service Representatives.
We arelooking for Mystery Shoppers.We invite you to participate in a program to improve the quality of service insupermarkets, banks, clothing and perfumery stores, gas stations and otherareas of service.Now we need a mystery shopper for a service check of a gas station :)Requirements:- age 18+, - knowledge of Norwegian, - car and driving lisence ( as an advantage), - willingness to improve service in your country :)Wesuggest:-freetraining-payment isreal, depends on the number of checks performed (20-40â¬)-scheduleis free, it is… Full Description of Looking for a MS. Gas station project.
THE JOBThis gig consists of shooting audit videos for prospects.---BACKGROUNDHey all, we're an SEO agency that focuses on ranking small, local businesses. We have a tested process in place for making sales, but with one issue - we've uncovered a bottle neck.Our sales process involves cold emails to local businesses that lead to us making a personalized video audit of their website and SEO.Up until now, I as the founder, have personally shot each and every one of these videos.… Full Description of $30/hr remote Charismatic personality needed: shooting intro videos
This isstrictly an online job and from home, which means you will be working fromhome. Hours are flexible and you can also choose to work from anywhere of yourchoice, the pay is $30.75 per hour during full working hours and the trainingis $20.75 per hour. If you are employed you are going to be working full time or parttime. Benefits: Health, Dental, Life and AD&D Insurance, Employee Wellnessand 401k plans.Paid Time Off and Holidays with Generous Company Discounts. Full Description of Looking For Remote Customer Service
We are looking for Customer Service Representatives to join our team. This is a remote position.Customer Service Representative Job Duties includes, but not limited to:â Handle in/outbound calls and e-mails.â Execute excellent customer service via chat support with online customersâ Resolve product or service problems, queries and negative feedbacks in a positive and professional way at all times.â Communicating and coordinating with colleagues as necessary.You qualify if you can:â speak and write English wellâ have great communication skillsâ able to… Full Description of Customer Service Repesentative
Looking for US BASED(if not please do not apply) individuals for a HOME BASED CUSTOMER SERVICE REPRESENTATIVE POSITION.As a Customer Service Representative, You are responsible for providing support to our Clients via different channels such as Email., Chat and over the Phone. You are expected to provide the best customer support, identify opportunities to further enhance relationship with our new and existing clients, Resolve complaints in a respectful and timely. You are also to ensure that the customers are fully… Full Description of STRICTLY for US BASED INDIVIDUALS! Customer Service Representative needed for…
Customer Service We need Data Admin people As a rapidly growing company, we are seeking 5 individuals that are seeking a long term position with our company. As we grow, duties will change. Potential daily duties include: Accurately entering data into excel sheets conducting QA deals and work on Excel data analysis reports Tech Savvy skills ***Hours are not flexible, it is a fulltime hourly role; work schedule: 7 am - 4 pm Pacific time. We are looking for a… Full Description of Data Admin
ABOUT LIVEGLAM: LiveGlam inspires beauty enthusiasts by creating and curating monthly makeup products that work for them. We pride ourselves on keeping animals and your wallets happy. Founded in 2016 in the City of Angels, we are now a global team with a leadership group that’s predominantly female. From humble beginnings our #LiveGlamFam has grown significantly in 2 short years with 50+ team members, 2MM social media followers and 10MM+ products shipped. And our lipstick hasn't even started drying yet.… Full Description of Community Associate (Customer Happiness Team)